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Royhere

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Posts posted by Royhere

  1. Dear All,

    I am new here, I will submit for skill accessment to ACS for 26111, Business Analyst code. Can you please guide if ACS will consider my experience for this ANZSCO code with following reference letter ?

    This is to confirm the following information, in respect of the service and experience of the Employee named below at xxxx :

    Employee Name:xxxx

    Employee ID:

    Date of Joining

    Date of Relieving

    Projects Participated: Integration testing and support

    Roles and Responsibilities :

     ·         Software quality assurance and customer support engineer. Work related to xxxx software and its integration with other software like xxxx.

    ·         Participate in test planning and scheduling activities

    ·         Create,review and update test plans

    ·         Execute test plans and report bugs/error using in-house tools and track them to closure.

    ·         Carry out verification and validation of software before release.

    ·         Analyse support request from customers, interact with stake holders and resolve the support request using appropriate internal process, tool and mechanism including escalation across teams.

    ·         Document and share knowledge acquired while carrying out the QA and customer support activities.

  2. Hi All,

    I have worked as support engineer. My duty includes creation of response for RFP(proposal document)etc as well as training. I am planning to have my skilled accessed for 26111 ICT Business Analyst category. Can you please validate if below responsibilities can be accepted by ACS.

    ·         Analyse business and project requirements by meeting with stakeholders e.g. Senior Technical Manager, Vice president etc. and provide technical consultation in identifying suitable enterprise solutions & software’s.

    ·         Organize workshops and meetings to understand pain-factors of the current systems, projects and provide technical presentation on software systems to satisfy business needs.

    ·         Investigate, analyse project and software related problems of clients and provide technical solution and documentation.

    ·         Creation of user and training documentation and conducting formal training classes to several companies.

    ·         Visit clients to evaluate, support, modify existing projects, systems and to solve software related problems.

    ·         Determine client requirements, create technical response document for project bids and demonstrate technical competency to meet client specifications.

    ·         Recommend best business software & practices to clients and produce technical sample documentation.

    ·         Create concise and clear guideline document for implementation of enterprise system softwares.

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