robbyinperth

This may seem like a rant but I want to make everyone aware of the terrible service I have received recently from what was one of the better airlines.

My family and I fly Emirates regularly (3 times a year Perth to London return) when I purchased my recent flights and paid for them I was horrified to see that they now charge extra to reserve seats. It is in very small print on their site in a very obscure place. To book my 4 seats it cost and extra $544 for the 4 flights. Disgusting and they would not budge. This puts their price up in line with Singapore who are in my opinion, are far better airline.

So we booked our recent trip, booked and paid for the seats and selected flights that involved the A380. It's a much more comfy and quiet plane with wifi etc. We left Perth on the the 19th January. The packs that are promised for the kids were not available, there were no hot towels and the food was below average. When we landed in Dubai as we touched down, icy cold water poured all over my young children and flooded the galley from a faulty air conditioning unit. Both my boys had to wear a jacket and blanket for the entire second flight as they were soaked. These things happen but they were not interested. Second flight they got ther packs etc.

we were then informed that the flight had changed on return from Dubai to Perth to the smaller 777 aircraft and the seats that we had been ripped off with had been changed.

i called to ask to change flights so we could fly on the a380 as we had paid more for the particiular flights. I understand the terms state that aircraft can change but they want me to pay $1900 to change to a later flight that day. This is disgusting as they have changed it in the first place. Was on hold for 40 minutes....they simply didn't care less. We have experienced 8 hour delays previously, faulty toilets and forced overnight stays in Dubai cutting holidays short. The service has gone down hill fast...they have become too big to care about passengers and the service on board is terrible.

I for one will never book or fly wit them again. The extra charge for seats selection and rediculous charges to make changes to changes they have made have made me so angry. If I were you I would look at the other airlines before considering emirates. This is my opinion of course but for those of you that don't know of these policies, I would like to think I have saved somebody from making the same mistakes.

Thanks for the reply. I will be looking to change my 457 to a 186 this year. A friend applied for a 187 and his company had to advertise his job. He was not transitional though so hope this is not the case for me. Can't seem to find any info.

Hi does anybody know if your employer has to advertise your position to the local market when applying for a transition visa 457 to 186. I understand you do when applying the direct way. 187

Thanks in advance