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lizq

Jetstar Direct Deposit

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Any else had problems booking flights with Jetstar and paying via their Direct Deposit system?

Made a booking on the 26th May 2011, payment was made the same day via their Direct Deposit system but we are now being told there is no record of them receiving the payment.

Have had confirmation from our bank it was received by their account, have sent Jetstar fax with all relevant information and heard nothing back! Our flight is on Friday 10th June.

No joy at all (or helpful advice) from the one and only number we have for them in Australia.

Anyone been through the same thing? Any ideas how to resolve it?

Thanks

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