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Auto Response email updates for GSM processing times

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"Gudday mates"


you can get updates by email about the processing times for GSM visas, by sending a blank email to this address: gsm.processing@immi.gov.au


however, me and many others are facing a problem:



when I send to gsm.processing@immi.gov.au from hotmail or gmail I receive no replies, and for sure it is not going to my junk folder.

I tried it from my work email address and I received a reply every time


all the mails I sent were blank, no subject, no body.


my guess is the spam software for that automated email address is filtering most of the hotmail-originated, gmail-originated, yahoo.... as spam, hence no reply.

if you have a corporate email address try using that.


anyway, here I will post the latest updates I am receiving:

(they also sent an attached file, see it at the end)



Sent: Wednesday, April 13, 2011 4:12 PM








This is an automated e-mail response which provides updated information on

processing of applications for General Skilled Migration (GSM). This

information is updated fortnightly.

Last updated 1 April 2011.


Please do not send enquiries or reply to this email address as this mailbox

is not monitored. Contact details for GSM are listed below.


Current Processing Dates


If your application date has recently come into our current processing date range you should allow at least 6 weeks to enable a case officer to complete the initial assessment. Please refrain from sending requests for an update on the status of your application within this 6 week period.


Priority Processed Applications

Under the priority processing direction we are giving priority in allocation to applications with a nominated occupation that appears in an active State Migration Plan - Priority Group 2.


Priority Group 3 applications are allocated only where all Priority Group 2 have already been allocated. Priority Group 4 cases will be allocated once all Priority Group 3 are allocated.


To determine which priority group your application falls into please read the information on the department’s website at:



For further information regarding State Migration Plans please visit the department’s website at:






Applications lodged before the following dates are currently being considered by a case officer:


Priority 2 State Migration Plan:

*Priority 2 applications are currently being allocated within a week of DIAC receiving confirmation of a valid nomination from the relevant State/ Territory Government. As a result applicants are encouraged, where possible, to provide decision ready Priority 2 applications to facilitate more efficient processing and finalisation of these applications.


Skilled – Sponsored (Migrant) subclass 176 VE 176 (e-lodged): 1 April 2011 VE 176 (paper): 1 April 2011


Skilled – Sponsored (Residence) subclass 886:

VB 886 (e-lodged) 1 April 2011

VB 886 (paper): 1 April 2011


Skilled – Regional Sponsored (Provisional) subclass 475 VF 475 (e-lodged): 1 April 2011 VF 475 (paper): 1 April 2011


Skilled – Regional Sponsored (Provisional) subclass 487 VC 487 (e-lodged) 1 April 2011 Vc 487 (paper): 1 April 2011


Priority group 3


(See attached file: Important Information for Priority 3 clients.pdf)



Skilled – Independent (Migrant) subclass 175 VE 175 (e-lodged): 16 July 2009 VE 175 (paper): 16 July 2009


Skilled – Sponsored (Migrant) subclass 176 VE 176 (e-lodged):16 July 2009 VE 176 (paper): 16 July 2009


Skilled – Regional Sponsored (Provisional) subclass 475 VF 475 (e-lodged): 16 July 2009 VF 475 (paper): 16 July 2009


Skilled – Independent Regional (Provisional) subclass 495 and Skilled – Designated Area Sponsored subclass 496 UX 495 and UZ 496 (e-lodged and paper): All applicants who have an occupation on the new Skilled Occupation List (SOL) – Schedule 3 have been allocated.


Skilled – Independent (Residence) subclass 885 VB 885 (e-lodged) 25 October 2010 VB 885 (paper): 25 October 2010


Skilled – Sponsored (Residence) subclass 886:

VB 886 (e-lodged) 25 October 2010

VB 886 (paper): 25 October 2010


Skilled – Regional Sponsored (Provisional) subclass 487 VC 487 (e-lodged) 25 October 2010 VC 487 (paper): 25 October 2010


Priority Exempt Applications

Visa Subclasses 476, 485 and 887 are exempt from the current priority processing direction. Applications under these subclasses will be processed in the order in which they were received by the department.


Applications lodged before the following dates are currently being considered by a case officer:


Skilled – Recognised Graduate subclass 476 VF 476 (e-lodged): 2 December 2010 VF 476 (paper): 2 December 2010


Skilled – Graduate subclass 485

VC 485 (e-lodged) 22 December 2009

VC 485 (paper): 14 November 2009


Skilled – Regional subclass 887

VB 887 (e-lodged) 17 February 2011

VB 887 (paper): 17 February 2011


Subsequent Entrant Applications

All subsequent entrant applications for subclasses 485, 487 and 475: 7 March 2011



Processing Times


Estimated processing times for GSM visa applications can be found on our website at:



Estimates of processing times that apply to different types of applications are provided as a guide only. As processing times are dependent on a range of factors, individual processing times may vary considerably from the published estimates.



Factors that can impact on processing times include, but are not limited


- completeness of application

- how quickly applicants respond to requests to provide documentation

- medical complications

- police checks

- checks with third parties to verify claims made in an application.



Contacting Us


Providing additional documents


Applicants are strongly encouraged to submit supporting documentation electronically. Providing scanned copies of documents reduces postal and administrative delays in receiving and processing information.


GSM processing offices accept scanned copies of original documents

(non-certified) provided they are in colour. If you scan documents in black and white, then they must be scanned copies of certified copies. The valid file types for attaching documents are BMP, DOC, DOT, GIF, JPG, PDF, RTF, TXT and XLS.


Information which will assist you in attaching documents to your application or in emailing them to the department is available on the department’s website at:



Online applications


If you e-lodged this application you are strongly encouraged to attach all the supporting documentation to the application in the web-browser. This is the preferred procedure for providing supporting documents for an e-lodged application.


If for any reason you cannot attach documents in the browser then you can email the documents as scanned attachments to the following email address:




Paper lodged applications


If you lodged a paper application you can still provide supporting documentation electronically by emailing the documents as scanned attachments to:




When emailing documents to the department please quote your Transaction Reference Number (TRN) or file reference number for this purpose.


Do not send this office any original documents or provide paper copies of documents previously attached to the browser or sent by e-mail unless asked to do so by a departmental officer.


Medical Results


If you have undertaken your medical examination with Medibank Health Solutions (formerly Health Services Australia), please do not post your medical results to us unless your case officer requests you to do so.

Please store your results in a secure place and do not open the sealed envelope.







Our preferred means of communication for GSM enquiries is email.

Before you contact the department with general enquiries about the GSM program, you should first read the relevant website content and links provided in this email. If the website information does not answer your enquiry, please refer below:


If you have not lodged a GSM visa application, and would like more information, use the GSM Pre-Lodgement Enquiry Form at:



If you have lodged a GSM visa application, but it has not yet been allocated to a case officer, and you have further queries, use the GSM Post-Lodgement Enquiry Form at:



Allocated to a case officer:

Once your application is allocated to a case officer, assessment of your application will begin. At this time, your case officer will provide you with a specific email address and you should correspond directly by email with them.



1300 364 613 (in Australia) for the cost of a local call; or

+61 1300 364 613 (outside Australia)


Contact Hours (Australian Central Time): 0900 to 1600 Monday to Friday


Please note: due to the large volume of calls we receive, from time to time you may experience lengthy delays before getting to speak to a customer service officer.




General Skilled Migration – What's New




Important Notice: If you have received this email by mistake, please advise the sender and delete the message and attachments immediately. This email, including attachments, may contain confidential, sensitive, legally privileged and/or copyright information. Any review, retransmission, dissemination or other use of this information by persons or entities other than the intended recipient is prohibited. DIAC respects your privacy and has obligations under the Privacy Act 1988. The official departmental privacy policy can be viewed on the department's website at http://www.immi.gov.au. See:







Disclaimer: The information in this email and in any files transmitted with it, is intended only for the addressee and may contain confidential and/or privileged material. Access to this email by anyone else is unauthorized. If you receive this in error, please contact the sender immediately and delete the material from any computer. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in reliance on it, is strictly prohibited. Statement and opinions expressed in this e-mail are those of the sender, and do not necessarily reflect those of NIC. NIC accepts no liability for damage caused by any virus transmitted by this email.

Important Information for Priority 3 clients.pdf

Important Information for Priority 3 clients.pdf

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