Guest itskaren Posted August 13, 2009 Share Posted August 13, 2009 We had a land/house that fell through recently. To cut a long story short it was an acre piece of land with a shabby house on it. It was sold to us with 'live here while you build your dream home ...' The agent is based in Olinda We paid the deposit, signed contracts etc, 4 days before move date we had a letter from our solicitor stateing that the house had an order of it to be demolished and that we cannot live there!!!! The agent knew about this but did not tell us!!! We manage to get all of our deposit back. The agent concerned has not replied to my letters or emails at all!!! It has cost us $3000k in fees (building plans, legal fees etc). I want these back! If anyone wants to know the name of the agent PM me and I will tell you. He is a crooK!!! I am in the middle of making a complaint with REIV I work with the public in many places. It is a great way of having a conversation. 'Do you live locally?' 'Well no we had a house that fell through ...' óh, what happened .... well there as this agent ..............' :arghh: If there is just one customer that maybe might just thin twice about using this agent after my experience then that would be great. Link to comment Share on other sites More sharing options...
Guest Toorak Trev Posted August 13, 2009 Share Posted August 13, 2009 Can you PM me Come January there are a few agents being watched. I have 2 buyers agents I invest with and they have both got the knives out for serial underquoters. For those that don't know underquoting is where they claim the guide price is x when infact it should be xxx. Come auction day the roadside is flooded with people all thinking they have a chance on the property (all thinking its a bargain but not thinking straight as greed sets in) - then disappointment as the auction pushes well past their budgets. The way agents get better prices is they use human emotions and make real buyers concerned there is a big demand. ie some auctions have had up to 200 people turn up but only really 2 or 3 real contenders. Link to comment Share on other sites More sharing options...
olly Posted August 13, 2009 Share Posted August 13, 2009 We had a land/house that fell through recently. To cut a long story short it was an acre piece of land with a shabby house on it. It was sold to us with 'live here while you build your dream home ...' The agent is based in Olinda We paid the deposit, signed contracts etc, 4 days before move date we had a letter from our solicitor stateing that the house had an order of it to be demolished and that we cannot live there!!!! The agent knew about this but did not tell us!!! We manage to get all of our deposit back. The agent concerned has not replied to my letters or emails at all!!! It has cost us $3000k in fees (building plans, legal fees etc). I want these back! If anyone wants to know the name of the agent PM me and I will tell you. He is a crooK!!! I am in the middle of making a complaint with REIV I work with the public in many places. It is a great way of having a conversation. 'Do you live locally?' 'Well no we had a house that fell through ...' óh, what happened .... well there as this agent ..............' :arghh: If there is just one customer that maybe might just thin twice about using this agent after my experience then that would be great. Good on you, I used to deal with many real estate agents in my business in Melbourne, and I have so many times swayed people away from certain agents because of them treating people badly - there are tougher new laws for them now, and you are doing the right thing complaining, take it as far as you can, they run but they can't hide. The REIV are pretty much for the agents, so you might have to take it further than that - Consumer Affairs Victoria or the Ombudsman ? They are in the white pages. Sorry you have had this experience, what a pain. Good luck with it. Link to comment Share on other sites More sharing options...
racht Posted August 13, 2009 Share Posted August 13, 2009 Wow you must be gutted. Hope you find something else soon. Do you mind PMing me if they are a chain? Good luck with getting your money back. Thanks Rach Link to comment Share on other sites More sharing options...
Guest itskaren Posted August 13, 2009 Share Posted August 13, 2009 Wow you must be gutted. Hope you find something else soon. Do you mind PMing me if they are a chain? Good luck with getting your money back. Thanks Rach Hi it is a chain! I'll PM you gladly! Link to comment Share on other sites More sharing options...
Guest itskaren Posted August 13, 2009 Share Posted August 13, 2009 Good on you, I used to deal with many real estate agents in my business in Melbourne, and I have so many times swayed people away from certain agents because of them treating people badly - there are tougher new laws for them now, and you are doing the right thing complaining, take it as far as you can, they run but they can't hide. The REIV are pretty much for the agents, so you might have to take it further than that - Consumer Affairs Victoria or the Ombudsman ? They are in the white pages. Sorry you have had this experience, what a pain. Good luck with it. Hi Olly Thanks for that. I will certainly take it all the way!:sad: Link to comment Share on other sites More sharing options...
Guest proud2beaussie Posted August 13, 2009 Share Posted August 13, 2009 Hi Karen, It sounds like you had a really terrible experience and I hope that you are successful in obtaining compensation however can I please caution you and ask you to be very careful about what sort of details you give out on open forums,anything that could lead to the identity of the agent being disclosed could lead to legal issues for Tim. So please tread very carefully,even saying that the agent is a franchise could cause problems if there is only a few franchise agents in that area. Link to comment Share on other sites More sharing options...
Guest itskaren Posted August 13, 2009 Share Posted August 13, 2009 Hi Karen,It sounds like you had a really terrible experience and I hope that you are successful in obtaining compensation however can I please caution you and ask you to be very careful about what sort of details you give out on open forums,anything that could lead to the identity of the agent being disclosed could lead to legal issues for Tim. So please tread very carefully,even saying that the agent is a franchise could cause problems if there is only a few franchise agents in that area. ' Hi there That's why I have not named the agent ! Link to comment Share on other sites More sharing options...
Guest itskaren Posted August 13, 2009 Share Posted August 13, 2009 Hi Karen,It sounds like you had a really terrible experience and I hope that you are successful in obtaining compensation however can I please caution you and ask you to be very careful about what sort of details you give out on open forums,anything that could lead to the identity of the agent being disclosed could lead to legal issues for Tim. So please tread very carefully,even saying that the agent is a franchise could cause problems if there is only a few franchise agents in that area. I appreciate what you are saying though~!:policeman: thanks Link to comment Share on other sites More sharing options...
Guest proud2beaussie Posted August 13, 2009 Share Posted August 13, 2009 Just a friendly note of advice Karen that's all.We have to be very careful about what is posted here and whilst you have done the right thing in not naming it I still need to look after the interests of the site owner,I don't doubt that you have had a terrible experience and deserve to get your money back and the agent needs to be disciplined but using caution in what you post is still desirable,it's very easy to let something slip. Just be careful that's all I'm saying.(I'm not saying that you haven't been already) Link to comment Share on other sites More sharing options...
Guest itskaren Posted August 13, 2009 Share Posted August 13, 2009 Just a friendly note of advice Karen that's all.We have to be very careful about what is posted here and whilst you have done the right thing in not naming it I still need to look after the interests of the site owner,I don't doubt that you have had a terrible experience and deserve to get your money back and the agent needs to be disciplined but using caution in what you post is still desirable,it's very easy to let something slip.Just be careful that's all I'm saying.(I'm not saying that you haven't been already) I get the picture. thanks! Link to comment Share on other sites More sharing options...
Guest proud2beaussie Posted August 13, 2009 Share Posted August 13, 2009 Thanks Karen :smile:. The other thing you could do is if the agent is part of a group is to copy your complaint to the companies head office,there may have been other complaints about them and they may be very interested to hear about your bad experience. Anyway I wish you luck and I hope you are able to sort it quickly. keep us informed of what happens. Link to comment Share on other sites More sharing options...
Guest itskaren Posted August 13, 2009 Share Posted August 13, 2009 Thanks Karen :smile:.The other thing you could do is if the agent is part of a group is to copy your complaint to the companies head office,there may have been other complaints about them and they may be very interested to hear about your bad experience. Anyway I wish you luck and I hope you are able to sort it quickly. keep us informed of what happens. Thanks for that. I think he owns the chain!! I am seeing a solicitor on Monday. Link to comment Share on other sites More sharing options...
Guest itskaren Posted August 17, 2009 Share Posted August 17, 2009 I am seeing a solicitor today regrding this. He has not answered to my nice polite letters or emails! I am just being completely ignored! Thanks to all those who have contacted me so I have had the opportunity to name and shame them! Link to comment Share on other sites More sharing options...
racht Posted August 17, 2009 Share Posted August 17, 2009 Good luck, hope they sort something out for you x Link to comment Share on other sites More sharing options...
Guest gary12 Posted August 17, 2009 Share Posted August 17, 2009 I am seeing a solicitor today regrding this. He has not answered to my nice polite letters or emails! I am just being completely ignored! Thanks to all those who have contacted me so I have had the opportunity to name and shame them! Best of luck Karen, hope your hubby has a safe journey and a good break in the UK. Michelle Link to comment Share on other sites More sharing options...
Lanky Lad Posted August 18, 2009 Share Posted August 18, 2009 If there is just one customer that maybe might just thin twice about using this agent after my experience then that would be great. I agree with you on this..... My "sulk" is with shipping companies and Tea Leaf's ! Snag is not everybody wants to report losses or as in your case take on - what could be a long struggle for the justice of the events and at least a return to Status Quo. Best of luck. Link to comment Share on other sites More sharing options...
Lanky Lad Posted August 18, 2009 Share Posted August 18, 2009 I get the picture. thanks! Hi, To reinforce Nigel's comments, the best way in these situations is to consider everything you write as evidence in court - cos if it aint and somebody sulks... it soon will be. Deal with provable facts not opinions. In my case I had items which left our UK property on a shippers van. They did not arrive in Australia. I did not state on the forum that the shippers staff stole the items, I stayed with facts - that between the UK and Au - they went missing. The insurance paid out on the basis of loss or damaged. To get your fee's back, you may have to prove the agent was negligent or misrepresented the land and property status to your detriment. That could lay in the date on the demololition order and notification to the agent concerned. L.L. Link to comment Share on other sites More sharing options...
Petals Posted August 18, 2009 Share Posted August 18, 2009 The agent is the vendors agent and details of the property are set out in the Section 32 Statement which is prepared by the vendors solicitor or conveyancer and will contain any notice that these people have been provided with by the vendor.. It may be that the agent did not know about this or the solicitor or conveyancer if they had not been provided with the notice to include. Its buyer beware and people must make their own inquiries and the council is the place to start. I agree with Nigel defamation laws are in place here in Victoria and we need to be careful what we write in forums and what we say to strangers. Its not defamation if the facts are correct but it is if its heresay and there is no proof to back up the allegation. Link to comment Share on other sites More sharing options...
Guest itskaren Posted August 18, 2009 Share Posted August 18, 2009 Thanks Karen :smile:.The other thing you could do is if the agent is part of a group is to copy your complaint to the companies head office,there may have been other complaints about them and they may be very interested to hear about your bad experience. Anyway I wish you luck and I hope you are able to sort it quickly. keep us informed of what happens. I would but he is the 'main guy' owner! thanks:smile: Link to comment Share on other sites More sharing options...
Guest itskaren Posted August 18, 2009 Share Posted August 18, 2009 The agent is the vendors agent and details of the property are set out in the Section 32 Statement which is prepared by the vendors solicitor or conveyancer and will contain any notice that these people have been provided with by the vendor.. It may be that the agent did not know about this or the solicitor or conveyancer if they had not been provided with the notice to include. Its buyer beware and people must make their own inquiries and the council is the place to start. I agree with Nigel defamation laws are in place here in Victoria and we need to be careful what we write in forums and what we say to strangers. Its not defamation if the facts are correct but it is if its heresay and there is no proof to back up the allegation. I appreciate what you are saying. The agent was aware IMO as he said to me as such.. But this was verbal and not in writing. Link to comment Share on other sites More sharing options...
Guest mattyjc Posted August 18, 2009 Share Posted August 18, 2009 can you pm me as now strarting to look in melbourne Link to comment Share on other sites More sharing options...
Guest itskaren Posted August 18, 2009 Share Posted August 18, 2009 can you pm me as now strarting to look in melbourne Will do! Link to comment Share on other sites More sharing options...
Guest itskaren Posted August 21, 2009 Share Posted August 21, 2009 Just an update!! I have spoken to the real estate agent today and he told me that he knew verbally but not in writing that there was an order for it to be demolished! He seemed to think that it was not important for us to have known about this information before we paid the deposit!!! Is it Me??? Link to comment Share on other sites More sharing options...
Guest proud2beaussie Posted August 21, 2009 Share Posted August 21, 2009 He seemed to think that it was not important for us to have known about this information before we paid the deposit!!!Incredible.Maybe you should ask him what he would have considered WAS important.!I hope you have success in getting your money back from this turkey very quickly Karen. Keep us updated please. Link to comment Share on other sites More sharing options...
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