laf 46 Posted January 12 (edited) My daughter is awaiting Citizenship by Descent, applied for in the UK. The 90% processing time, currently 8 months, is up in a few days. She hasn't had any communication. Is she now entitled to phone the contact centre? The Global centre is now an Australian number. Is it no longer possible to speak to someone at Australian House. Their previous number no longer works. Is anyone else still waiting and in a similar position? It's concerning not receiving any updates. Edited January 12 by laf 309/100 applied 17.03.18 offshore (London), medical clearance 24.03.18, ACRO 01.05.18, sponsor's UK & Aus police checks requested 18.10.18, uploaded 04.11.18. 309/100 granted 30.11.18. Validated 15.03.19. British citizen, husband Australian, 2 dual nationality children Share this post Link to post Share on other sites
paulhand 483 Posted January 12 57 minutes ago, laf said: Is she now entitled to phone the contact centre? You can definitely try 57 minutes ago, laf said: The Global centre is now an Australian number. Is it no longer possible to speak to someone at Australian House. Their previous number no longer works All phone enquiries are now handled in Sydney ____________________________________________________________________ Paul Hand Registered Migration Agent, MARN 1801974 SunCoast Migration Ltd All comments are general in nature and do not constitute legal or migration advice. Comments may not be applicable or appropriate to your specific situation. Any comments relate to legislation and policy at date of post. Share this post Link to post Share on other sites
newjez 9,809 Posted January 12 I need to do this for my youngest. When I did it for my eldest two I just walked into the centre in Perth and filled in the forms. Can I do that again? I'm UK based but will be visiting when covid is finished, probably with my youngest. Nearly there! Don't drop the ball now guys! Vaccines are weeks away. Stay safe! Share this post Link to post Share on other sites
laf 46 Posted January 12 6 hours ago, paulhand said: You can definitely try All phone enquiries are now handled in Sydney Thanks, is this permanent or just since Covid? 309/100 applied 17.03.18 offshore (London), medical clearance 24.03.18, ACRO 01.05.18, sponsor's UK & Aus police checks requested 18.10.18, uploaded 04.11.18. 309/100 granted 30.11.18. Validated 15.03.19. British citizen, husband Australian, 2 dual nationality children Share this post Link to post Share on other sites
paulhand 483 Posted January 12 27 minutes ago, laf said: Thanks, is this permanent or just since Covid? Permanent... cost saving presumably. ____________________________________________________________________ Paul Hand Registered Migration Agent, MARN 1801974 SunCoast Migration Ltd All comments are general in nature and do not constitute legal or migration advice. Comments may not be applicable or appropriate to your specific situation. Any comments relate to legislation and policy at date of post. Share this post Link to post Share on other sites
laf 46 Posted January 12 OK, I'll have to sort out a cheap calling method. 309/100 applied 17.03.18 offshore (London), medical clearance 24.03.18, ACRO 01.05.18, sponsor's UK & Aus police checks requested 18.10.18, uploaded 04.11.18. 309/100 granted 30.11.18. Validated 15.03.19. British citizen, husband Australian, 2 dual nationality children Share this post Link to post Share on other sites
rammygirl 1,612 Posted January 12 Check your mobile phone contract. I use mine (ALDI) to call UK mobiles from and numbers from Aus and it just uses my call minutes (at a higher rate) and no extra charges. So many wineries ......so little time :yes: Share this post Link to post Share on other sites
