Kelpie 15 Posted October 18, 2020 How easy is it to change nbn provider? Is it like the UK where you choose a new provider and they deal with the switching or do you need to cancel one, choose a new provider, and hope that it all aligns? Share this post Link to post Share on other sites
Alan Collett 3,338 Posted October 18, 2020 https://www.aussiebroadband.com.au/blog/how-to-switch-broadband-providers-in-five-easy-steps/ Might be of assistance. Aussie Broadband is worth a look, IMHO ... Best regards. 1 Managing Director, Go Matilda Visas - www.gomatilda.com Registered Migration Agent Number 0102534; Registered Tax Agent (Australia) Chartered Accountant (UK, and Australia) T - 023 81 66 11 55 (UK) or 03 9935 2929 (Australia) E - alan.collett@gomatilda.com and acollett@bdhtax.com Share this post Link to post Share on other sites
MacGyver 1,704 Posted November 12, 2020 On 18/10/2020 at 08:28, Kelpie said: How easy is it to change nbn provider? Is it like the UK where you choose a new provider and they deal with the switching or do you need to cancel one, choose a new provider, and hope that it all aligns? In my experience it's been the latter, where we had to do all the leg work. Unsure if thats the norm though 1 :evilface_frowning_s Share this post Link to post Share on other sites
Kelpie 15 Posted November 14, 2020 Thanks for the replies. I had suspected that you need to do the leg work yourself in Australia unlike in the UK where the new provider does everything. I'm wondering if it's even worth changing supplier as I don't want to end up with no internet for days on end. #FirstWorldProblems Share this post Link to post Share on other sites
JetBlast 442 Posted November 15, 2020 Go to your new provider and ask them you want to Churn the connection (it means just switch the existing service to a new provider) and once it’s done terminate the old connection. it can we done within a few hours. 1 Share this post Link to post Share on other sites
