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Kelpie

Switching NBN Provider

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How easy is it to change nbn provider?  Is it like the UK where you choose a new provider and they deal with the switching or do you need to cancel one, choose a new provider, and hope that it all aligns? 

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https://www.aussiebroadband.com.au/blog/how-to-switch-broadband-providers-in-five-easy-steps/

Might be of assistance.

Aussie Broadband is worth a look, IMHO ...

Best regards.

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Managing Director, Go Matilda Visas - www.gomatilda.com

Registered Migration Agent Number 0102534; Registered Tax Agent (Australia)

Chartered Accountant (UK, and Australia)

T - 023 81 66 11 55 (UK) or 03 9935 2929 (Australia)

E - alan.collett@gomatilda.com and acollett@bdhtax.com

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On 18/10/2020 at 08:28, Kelpie said:

How easy is it to change nbn provider?  Is it like the UK where you choose a new provider and they deal with the switching or do you need to cancel one, choose a new provider, and hope that it all aligns? 

In my experience it's been the latter, where we had to do all the leg work. Unsure if thats the norm though

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:evilface_frowning_s

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Thanks for the replies.  I had suspected that you need to do the leg work yourself in Australia unlike in the UK where the new provider does everything.  I'm wondering if it's even worth changing supplier as I don't want to end up with no internet for days on end. #FirstWorldProblems

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Go to your new provider and ask them you want to Churn the connection (it means just switch the existing service to a new provider) and once it’s done terminate the old connection. 
 

it can we done within a few hours. 

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