Urgent ceremony request for tertiary students

[panashes]

Hi there,

This is my current situation:

So I applied for my citizenship January 2019 when I was 17. I had to pay for my first year fees upfront.

My application was approved in November 2019. I'm still waiting for my ceremony date. 

It has now been three months since my approval date and I'm still waiting. The census date is on the 31st of March. 

Last week Thursday (13 February) I posted my invoices alongside the urgent ceremony request form to the address specified on the form (in Sydney). 

I am still waiting for some form of response from the department. 

I live in Geelong,  Vic btw. 

Do you guys have any suggestions of what I should do as I'm starting to panic!

Please note: I have read other forums on here of students who managed to get into urgent ceremony's in tim for them to apply for the HECS loan so I know it is possible. I just need guidance in the right way to go about it. 

Thanks!