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wattsy1982

Shipping Question

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Hey Guys,

Has anyone used OSS shippers (not PSS) before?

Ive had 3 quotes and they were middle priced but great friendly service so far, good gut feeling.

Look forward to any reviews...good or bad.

Thanks

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Hi wattsy1982,

We shipped a 20ft container back to the UK in May last year with OSS and I couldn't really fault the service, if I had any slight niggle with the Brisbane office I felt they could have perhaps been a bit more forthcoming with information on a couple of occasions but to be honest I think when you are making such a big move you have to be proactive and be on the ball chasing them up if you have not heard from them.  Saying that whenever we called them they would always call back as promised, as I said it was only a very slight niggle!  Once they confirmed our packing date this was the date they came out to us.  

The packing team we were given were fantastic, absolutely no complaints with them.  Three guys came out on the first day and two on the second day when they also loaded the container.  You can't keep an eye on them all the time as to what they are doing as they move so quickly through the house so you always hope that they pack everything adequately and I was really pleased that we had no damaged items on receipt and was amazed when opening boxes up just how well they had packed everything.  

I checked out reviews for them online as well when deciding who to use and the Brisbane office always got good reviews (some other shipping companies got good reviews but when you drilled down and looked at the actual review for the branch that would be doing your uplift (Brisbane in our case)  some of the reviews weren't always favourable).

https://www.productreview.com.au/p/oss-world-wide-movers.html?pr_front_review_filter[office_location]=QLD%2C+Brisbane&rating=&sort=&filter_action=filter

The sales guy who came out to us to quote was Craig Mills and out of the two companies we had out to quote we felt reassured that we would get a good service from OSS as he was able to answer our questions confidently and was very knowledgeable. 

We went back to West Sussex and our container was unpacked by a local company called Oscars Removals and they were also brilliant.

I would certainly use OSS again.

Hope this helps.

 

 

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Thanks @princessoz very reassuring.

We've pretty much decided on using them, the next issue is deciding when to ship our furniture, either 10 weeks before we leave or when we leave and make do in the uk until it arrives.

They are coming to give a written quote in the next few weeks.

How did you settle back into the uk? Any regrets? do you have kids..how did they settle?

Dan

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Hi Dan,

 

Tricky one deciding when to ship as obviously you’re going to be without your belongings for quite some time at one end or the other.

 

We had the packers in on 22nd and 23rd of May and our container departed Oz on 30th May.  It arrived into port in the UK on 12th July and was delivered to our house 3rd August (we had rented our house out whilst being in Oz so moved back in).

 

From the 23rd of May we stayed in an Air BnB for a couple of weeks in Oz so that we could clean our rental house and hand it back to the agent and get our bond back in full and tie up any other loose ends.  We then left Oz and went to New Zealand for just over a month.  When we arrived back in the UK we stayed with family until the container was delivered.  We don’t have children so it was just the two of us to think about so we could be pretty flexible with our plans.

 

My husband and I had been in Oz just over five years before returning and have settled back in the UK with no problems what so ever.  Still see all our friends that we saw before we left, just slotted straight back in with them all.

 

My husband works in IT and as soon as he put his CV out to agents was inundated with job interview offers, he ended up taking the first job that he applied for which is within walking distance to home so he is very pleased with that, cuts down about 2 hours commuting which he did every day working in Brisbane.

 

Both of us have no regrets what so ever moving back to the UK, for us it was the right move and we are enjoying being back with family and friends and being out and about exploring the beautiful countryside.  

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13 hours ago, princessoz said:

Hi Dan,

 

Tricky one deciding when to ship as obviously you’re going to be without your belongings for quite some time at one end or the other.

 

We had the packers in on 22nd and 23rd of May and our container departed Oz on 30th May.  It arrived into port in the UK on 12th July and was delivered to our house 3rd August (we had rented our house out whilst being in Oz so moved back in).

 

From the 23rd of May we stayed in an Air BnB for a couple of weeks in Oz so that we could clean our rental house and hand it back to the agent and get our bond back in full and tie up any other loose ends.  We then left Oz and went to New Zealand for just over a month.  When we arrived back in the UK we stayed with family until the container was delivered.  We don’t have children so it was just the two of us to think about so we could be pretty flexible with our plans.

 

My husband and I had been in Oz just over five years before returning and have settled back in the UK with no problems what so ever.  Still see all our friends that we saw before we left, just slotted straight back in with them all.

 

My husband works in IT and as soon as he put his CV out to agents was inundated with job interview offers, he ended up taking the first job that he applied for which is within walking distance to home so he is very pleased with that, cuts down about 2 hours commuting which he did every day working in Brisbane.

 

Both of us have no regrets what so ever moving back to the UK, for us it was the right move and we are enjoying being back with family and friends and being out and about exploring the beautiful countryside.  

Just what I want to hear thanks @princessoz!

 

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Just wanted to ask how OSS was, we are looking to move Canberra to Kent so would be Sydney office. 

Grace and Doree Bonner on way here missing items and not pleased. 

Thanks for any advice!

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On 16/04/2018 at 04:49, Mummy2 said:

Just wanted to ask how OSS was, we are looking to move Canberra to Kent so would be Sydney office. 

Grace and Doree Bonner on way here missing items and not pleased. 

Thanks for any advice!

Hi @Mummy2 just seen your message.

Funnily enough the OSS rep has just this minute left our house. Great guy, very honest, answered lots of questions. 

Looking like $7500-$8500 for 30cu from Brisbane to Suffolk.

 

Edited by wattsy1982

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