Help with Grant letter details

[Robbouk]

A call for help in explaining my (adult) daughters Grant letter that came through today.

Q1 - She was on a WHV, is this new student visa now her active one.

Q1a - if Yes to above, there is a condition that states "Visa condition 8105 applies to you. This means that you must not engage in any work before your course
of study commences. You are also not permitted to work more than 40 hours per fortnight when you are in
Australia when your course of study is in session."   She is currently employed (on her WHV), does this mean she cannot be employed until the course starts (Feb 2018)?

Q2 -  Dates.  Visa Grant Date = 05/12/17, Initial Stay Date = 15 March 2020 (what is this?), Must Not arrive after = 15 March 2020 (huh?), Stay Period = 15 March 2020 (thought the visa would be for at least length of the course which is 31 Dec 2020, visa runs out before course finishes, that dont make sense?)

 

Great to get the good news, but there is always some confusion!

[Robbouk]

So here is an update.  After spending nearly 3 hours working down the Q on the phone to the Visa people.  It turns out that the Uni has put contradictory dates on their paperwork.  The summary that my daughter read stated the correct dates, the details of each course that the visa people use states an incorrect date.

Therefore, the visa people have acted according to their procedures and granted the visa.

New questions:

This is clearly the Uni at fault, any advice on what they would, should, could do?

Visa people have said that she will probably need to re-apply, she didnt ask or get told whether that would be a full fee applicable again, if so, should we be charging the uni (as they are at fault).

 

Yours

 

Frustrated parent.

[Raul Senise]

On 06/12/2017 at 12:14, Robbouk said:

A call for help in explaining my (adult) daughters Grant letter that came through today.

Q1 - She was on a WHV, is this new student visa now her active one.

Q1a - if Yes to above, there is a condition that states "Visa condition 8105 applies to you. This means that you must not engage in any work before your course
of study commences. You are also not permitted to work more than 40 hours per fortnight when you are in
Australia when your course of study is in session."   She is currently employed (on her WHV), does this mean she cannot be employed until the course starts (Feb 2018)?

Q2 -  Dates.  Visa Grant Date = 05/12/17, Initial Stay Date = 15 March 2020 (what is this?), Must Not arrive after = 15 March 2020 (huh?), Stay Period = 15 March 2020 (thought the visa would be for at least length of the course which is 31 Dec 2020, visa runs out before course finishes, that dont make sense?)

 

Great to get the good news, but there is always some confusion!

1). Yes;

1a). Yes, something her Agent should have warned her about;

2). Yes, visa should be a bit longer than the course.

Edited December 7, 2017 by Raul Senise

[Raul Senise]

15 hours ago, Robbouk said:

So here is an update.  After spending nearly 3 hours working down the Q on the phone to the Visa people.  It turns out that the Uni has put contradictory dates on their paperwork.  The summary that my daughter read stated the correct dates, the details of each course that the visa people use states an incorrect date.

Therefore, the visa people have acted according to their procedures and granted the visa.

New questions:

This is clearly the Uni at fault, any advice on what they would, should, could do?

Visa people have said that she will probably need to re-apply, she didnt ask or get told whether that would be a full fee applicable again, if so, should we be charging the uni (as they are at fault).

Yours

Frustrated parent.

When you say "Visa people", do you mean Registered Migration Agent, Student Agent or neither?

If someone has made a mistake with the application, then they should rectify it. If they are not a Registered Migration Agent, it may be difficult to get them to pay for their mistake.

[MaggieMay24]

1 hour ago, Raul Senise said:

When you say "Visa people", do you mean Registered Migration Agent, Student Agent or neither?

If someone has made a mistake with the application, then they should rectify it. If they are not a Registered Migration Agent, it may be difficult to get them to pay for their mistake.

I assume Visa people means DIBP.

OP - your daughter can try asking the university to cover the additional visa application fee (she would need to pay again) but it's up to them whether they will do that or not.  Good luck.

[Robbouk]

5 hours ago, Raul Senise said:

1). Yes;

1a). Yes, something her Agent should have warned her about;

2). Yes, visa should be a bit longer than the course.

Thanks Raul.  You are always a welcome respondent.

All has been clarified now, we didn't use an agent and accept that in hindsight we would have know that about the employment condition.  We also didn't expect such an efficient processing time of the application, it was only 2-3 days form submission to decision.

The length of the visa, according the information accessible by the DIBP, is correct.  The university made an administration error on their documentation.  Therefore the DIBP cannot really help their.  A new visa application is needed and already underway (with correct documentation from the Uni this time).

 

Thanks again for you response.

[Robbouk]

5 hours ago, Raul Senise said:

When you say "Visa people", do you mean Registered Migration Agent, Student Agent or neither?

If someone has made a mistake with the application, then they should rectify it. If they are not a Registered Migration Agent, it may be difficult to get them to pay for their mistake.

Sorry, that was my frustrating leaking out.  Visa people are the DIBP, the mistake in this case sits on the shoulders of the university.

[Robbouk]

3 hours ago, MaggieMay24 said:

I assume Visa people means DIBP.

OP - your daughter can try asking the university to cover the additional visa application fee (she would need to pay again) but it's up to them whether they will do that or not.  Good luck.

Thanks Maggie

a quick chat with the university has resulted in them admitting fault, offering to assign the appropriate credit to my daughters account, re-issuing the documentation with correct dates and adding a notation (that will be visible to the DIBP) explaining they were at fault, all ready for submitting a brand new visa application.