Tinaandco Posted August 1, 2012 Share Posted August 1, 2012 Our 2 dogs were turned away at the airport when the vet checked the paperwork because they were not happy with the rabies paperwork ! Only they were stuck in the cages for 3 hours before they were sent home!! Has this happened to anyone else ? Link to comment Share on other sites More sharing options...
Love Shoes Posted August 1, 2012 Share Posted August 1, 2012 So sorry to hear this, what happened? You say rabies paperwork ..... there must be some reason did the vet not say anything or elaborate? on his decision not to allow them to fly ... Poor dogs and poor you too, Link to comment Share on other sites More sharing options...
Tinaandco Posted August 1, 2012 Author Share Posted August 1, 2012 Our vet apparently didn't register their rabies jabs on their vaccination certificates and the deceleration and lab reports were not enough!!! I did use an agent ( who I will not mention ) but to be honest I think it's down to them because that's what I paid them for, to check everything was in order ! Thanks for you kind words Love shoes xxxx Link to comment Share on other sites More sharing options...
Guest Longtime Lurker Posted August 1, 2012 Share Posted August 1, 2012 Our vet apparently didn't register their rabies jabs on their vaccination certificates and the deceleration and lab reports were not enough!!! I did use an agent ( who I will not mention ) but to be honest I think it's down to them because that's what I paid them for, to check everything was in order !Thanks for you kind words Love shoes xxxx So sorry to hear what has happened; hope you get a substantial discount from your agent for the distress caused. Here's hoping it will be sorted very quickly. Link to comment Share on other sites More sharing options...
Love Shoes Posted August 1, 2012 Share Posted August 1, 2012 Did the vet give any indication as to when the dogs could fly, this is awful. The agent should be ashamed on themselves, this is their job and they should know the exact time line, et. We had a fantastic animal courier, ours shipped our dogs from Spain to the UK, where they were to finish off the remainder of their quarantine period, after their blood test in November. One dog died shortly after he arrived in the UK, which was very said, in a nutshell, I moved over quicker than I had planned a) because I was missing my husband and b) I was just struggling to get over my dog .... my in laws offered to look after our little dog and I asked our courier if this would be OK, she said it was no problem, I started to get tests done but then left everything in the capable hands of the courier and my MIL ...... who is in her 80´s, both the agent and my MIL did amicably and even though they lived at different parts of the country the courier talked / walked my MIL through everything and everything went perfect and our dog arrived on in OZ on schedule. It is OK to get members to PM you if you want to warn them, I would be tempted ...... hope you get it all sorted soon, when are you due to fly out yourselves, I bet this has caused a load of problems .... :hug: Link to comment Share on other sites More sharing options...
Guest The Pom Queen Posted August 1, 2012 Share Posted August 1, 2012 Our vet apparently didn't register their rabies jabs on their vaccination certificates and the deceleration and lab reports were not enough!!! I did use an agent ( who I will not mention ) but to be honest I think it's down to them because that's what I paid them for, to check everything was in order !Thanks for you kind words Love shoes xxxx Please can you pm me the agents name, you are correct this should have been checked by the agent, although it would depend on which service you opted for Link to comment Share on other sites More sharing options...
Tinaandco Posted August 2, 2012 Author Share Posted August 2, 2012 Our dogs were put on a flight the next day which is ok but the person we had lined up to take them to the airport couldn't do it the next day so we had to pay another £150 for someone to pick them up and take them to the airport, which I wasn't happy about because they had to be with a stranger !! We have been in Melbourne 8 weeks so it was even harder because we are not there to sort things out for ourselves ! I am so worried about them because they have been through more trauma than they needed to !!!! Tina x Link to comment Share on other sites More sharing options...
Love Shoes Posted August 2, 2012 Share Posted August 2, 2012 :hug: Lot´s of hugs for you and your dog´s, hope they have s safe trip, I am sure they will be fine .... x Link to comment Share on other sites More sharing options...
Guest The Pom Queen Posted August 2, 2012 Share Posted August 2, 2012 Tina, please do send me a pm. I am sure the dogs will be fine and hopefully it won't be long now until they arrive at Spotswood and you can have a cuddle Link to comment Share on other sites More sharing options...
Tinaandco Posted August 4, 2012 Author Share Posted August 4, 2012 Hi moving to Melbourne, I did pm you, did you get it ? Tina x Link to comment Share on other sites More sharing options...
Galahad Posted August 4, 2012 Share Posted August 4, 2012 ....Can't even begin to think how you must be feeling ! How terribly worrying for you - I do hope you are OK.....the dogs will be fine - they don't know there was a problem.... lots of :hug::hug: Link to comment Share on other sites More sharing options...
Tinaandco Posted August 5, 2012 Author Share Posted August 5, 2012 Jst to let you all know our babies are at Spotwood quarrantine and I'm going to see them on Tuesday and apparently they are ok xx Link to comment Share on other sites More sharing options...
Guest The Pom Queen Posted August 5, 2012 Share Posted August 5, 2012 Hi moving to Melbourne, I did pm you, did you get it ?Tina x Sorry Hun, I've thousands of pms, I'll take a peak. Glad to hear they have arrived safely, I bet you can't wait until they come home Link to comment Share on other sites More sharing options...
Galahad Posted August 5, 2012 Share Posted August 5, 2012 Oh that's such good news - now remember to breathe again ! I'm preparing my lot for the trip back to Australia - we've done it the other way already.....so I know how you feel....mine have never done quarantine though, which is going to be much harder on me than them ! So glad you'll see yours soon.... :ssign19: Link to comment Share on other sites More sharing options...
Love Shoes Posted August 6, 2012 Share Posted August 6, 2012 Jst to let you all know our babies are at Spotwood quarrantine and I'm going to see them on Tuesday and apparently they are ok xx Brilliant :jiggy: Link to comment Share on other sites More sharing options...
Cal2 Posted August 6, 2012 Share Posted August 6, 2012 we used an agent, and this happen to us, it was our vets fault as despite all the agents best efforts and they were good the vet had missed one digit on their microchip, fortunately because the agent was with them, they went straight back and were flown out the next day, our vet having being got out of bed in the middle of the night to re do the paperwork because of their mistake, our dogs are now with us and absolutely fine Cal Link to comment Share on other sites More sharing options...
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