n8111445 Posted July 31, 2012 Share Posted July 31, 2012 Hi All, We are awaiting delivery of 3 parcels from the UK, we brought up the tracking information and they have been sitting with customs since 22nd July, the status is 'clearance delay'. Can anyone offer insight into why this may have happened and who we can speak to regarding this? Any help is greatly appreciated. Thanks Link to comment Share on other sites More sharing options...
Petals Posted July 31, 2012 Share Posted July 31, 2012 Could be that the winter virus that is going around has reduced the staff levels and things are not getting through as fast. I have on accasion had the same thing happen and they usually arrive eventually. My daughter had one parcel from the UK which had been opened and inspected, that also delays things. Link to comment Share on other sites More sharing options...
Guest Longtime Lurker Posted August 1, 2012 Share Posted August 1, 2012 Could be that the winter virus that is going around has reduced the staff levels and things are not getting through as fast. I have on accasion had the same thing happen and they usually arrive eventually. My daughter had one parcel from the UK which had been opened and inspected, that also delays things. I sent a parcel to a family member at the beginning of March - still hasn't arrived! Guess I should give up on that one! To be fair over the years I have sent about 20 and this is the first to go missing just a shame it was one of the more expensive ones! As far as I am aware there has been no delays for any of them due to customs. Link to comment Share on other sites More sharing options...
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