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Found 2 results

  1. FamilyHughes

    Information: PetAirUK - so far so good

    Finally worked round to 'Arrange to ship the cats' on the long 'to do' list for moving to Oz in August. We have two cats, both 8. Only to find yesterday that there is currently a 4 week turnaround on the Import licence coming through! It used to be 10 days but there is a glut of applications currently apparently. Anyway, rapidly obtained quotes from Airpets, Pet Air and Par Air, all chosen for shorlist by looking at feedback on the PIO forums. Due to the urgency decided I'd better go with the all inclusive options. Airpets and Pet Air came in with just a few pounds between them. ParAir gave a competitive quote but didn't include an inclusive quote and I'd have had to spend more time than I have obtaining information and adding delay. In the end I chose Airpets UK due to the fantastic speedy turn around and comprehensive quote and information provided. They were also extremely reassuring on the telephone. I provided information for the forms in the evening and they sent them all back to me for signing and checking this morning. This afternoon all handed to one of their vets to submit my import application. Speedy! Fingers crossed the 'glut' has subsided a little!
  2. Hi all, I'm in a bit of a tizz about this (and I know it's a bit long, so sorry in advance), but any help or suggestions will be much appreciated. We're currently living in Denmark, and we'll be moving to Sydney soon, hopefully August/September-ish. We have a two year old Siamese neuter who'll be coming with us. After reading all the rave reviews here (and anywhere else I could find them) about PetAirUK, I thought we were set, and that his move would go smoothly, but, after my request for a quote, I received a reply from PetAir which said that they couldn't help. When I asked for clarification, I was told and she sent me to the IPATA website to look for a Danish company. Now, there is only one company here, and I had rather abortive contact with them last year, when I was arranging the export of a Siamese breeding queen from here to the UK for a friend of mine. I called them for a quote, and they asked me to send an email, which I did. When I got no response I called again a few days later and was told that they would be getting to it soon, but I never did receive a quote from them. My friend ended up driving all the way from the UK and back to pick up her cat! Now, maybe I'm being too harsh, but the thought of putting the complicated process of a move to Australia - not to mention my cat's life - in the hands of a company that couldn't even get themselves together enough to email a quote, makes me go :swoon:! So, now what do I do? I have managed to find this on the IPATA website, but it has left me even more confused: So, who is right (IPATA or PetAirUK), and what would you do? Has anyone here actually managed to go through a pet shipping company that wasn't in the country they were in, or were you turned down by the airlines? What should I do: try to find an Australian company who will do an import (or maybe another pet shipper), or is the Danish company my only option? TIA.