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I'm posting this just so know one gets royally ripped off in the same way as us with shipping. We recently shipped back to UK - but the same would apply to move over to oz. Essentially we paid to have our stuff delivered to within 30 mile radius of London as we didn't know where we would be settling when we moved back. As it turned out we ended up in Hampshire and when we notified the shipping company they advised there would be an additional charge of $672 - as that was their price for Hampshire. When I checked on the map and did the maths it turned out we were exactly 35 miles from London so only 5 miles outside the permitted radius. We had quite an argument about what constituted a "radius" as the shipping company argued that it meant travel time! Eventually, and after a huge amount of hassle, I got them to reduce this price but we still ended up paying an extortionate amount of money for an additional 5 miles travelled. When you are moving country you have so many things to think about but this shipping company were not at all transparent about their additional charges and I hope by posting this others can avoid the same problem.
Hi All, My wife and I arrived in Sydney Dec 2010. Now living on Central Coast and Loving the Aussie way of life. We used the same company to move our car and furniture The 20ft Container with our furniture went thru from beginning to end, quite smoothly, although I don't think the company are the best organised or cheapest removers out there. They used Australian firm to handle the final stages of importation. AV are a small company but I was very impressed with their level of service. The Car was a different matter. :arghh: the shippers gave us duff info, and I ended up paying more than expected on Duty. Also, they use a NSW based agent to handle the importation of the vehicle. they were in my opinion are useless! Their staff were discourteous and very poor at keeping me up to date with the proceedings. One of the senior managers called me to apologise and blamed the fact that their staff numbers were depleated by maternity leave. Their mis management of the final stages of the process meant that we incurred costs for extra time hiring cars etc. Our own car actually spent more time on the docks at Sydney than it did at Sea!!!:realmad: My advice? Please PM me for full details of companies involved. PS. Luckily, this is the only real issue we've had, and I would recommend 100% moving to Aus to anyone:biggrin: Martin