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  1. I thought I would commence a thread on Singapore Airlines, it would be great if members could also add their wealth of knowledge to the thread also.. and update where applicable. http://www.singaporeair.com/SAA-flow.form?execution=e1s1 Joining KrisFlyer https://www.singaporeair.com/en_UK/ppsclub-krisflyer/registration-form/ Babies and Children Seat Policy... Please see the end of this post A380 Seating Configeration.. http://www.seatguru.com/airlines/Singapore_Air/Singapore_Air_Airbus_A380.php Special Needs @ Changi Airport http://www.changiairport.com/at-changi/facilities-and-services/special-needs THE WORLD'S 5-STAR AIRPORTS Hong Kong International Seoul Incheon Singapore Changi Airport Ambassador Transit Hotels If you are transiting in Singapore Changi Airport, you can check the flight information displays at the airport for details of the departure terminal of your connecting flights. Information is also available at the Transfer Desks located at the departure transit areas. Transit Hotel For a short rest after a long flight, just book a room at the Transit Hotels if you are transiting in Terminal 1, 2 or 3. You don't have to clear Immigration to get to the hotels. Terminal 1 - Tel: (65) 6542 5538 (is being upgraded until the end of 2011) Terminal 2 - Tel: (65) 6542 8122 Terminal 3 - Tel: (65) 6507 9788 Visit the Transit Hotel webpage. http://www.harilelahospitality.com/transit_hotel_roomrates.html Exchange rates .... http://www.xe.com/ucc/ All Prices here are quoted in Singapore Dollars and conversion rate to be found in the above link Connecting to different terminals Customers connecting to flights at another terminal may use the Skytrain to get to the next terminal. The Skytrain operates from 5.00am to 2.30am daily. During non-operating hours, passengers can use the free shuttle bus to travel between terminals. Please refer to map below for more details. Swimming Pool Location Operating Hours Terminal 1, Departure Transit Lounge Level 3, Ambassador Transit Hotel Tel: (65) 6542 5538 0700hrs to 2300hrs daily Charge SGD $13.91 nett for non-hotel guests. Price for use is inclusive of pool usage, shower, basic toiletries and a non-alcoholic drink. (Approx. GBP 6.96) Swimming Pool Enjoy the relaxing ambience of the Balinese-themed swimming pool and poolside area operated by Harilela Hospitality Pte Ltd. Passengers staying at the Ambassador Transit Hotel may use the pool and jacuzzi for free. Otherwise, a small fee of $13.91 is charged to non-residents for the use of the swimming pool and jacuzzi, including the use of the shower facilities, a towel and a complimentary non-alcoholic drink from the bar. Showers Just arrived from a long-haul flight? Pamper yourself with a well-deserved shower. Locations Operating Hours Terminal 1, Departure Transit Lounge Level 3, Ambassador Transit Hotel Tel: (65) 6542 5538 24hrs Terminal 2, Departure Transit Lounge Level 3, Ambassador Transit Lounge Tel: (65) 6214 1778 24hrs Terminal 3, Departure Transit Lounge Level 3, Ambassador Transit Lounge Tel: (65) 6507 9798 24hrs Charge SGD $8.56 nett for non-hotel guests Price for use is inclusive of basic toiletries and a non-alcoholic drink. (Approx GBP 4.30) Gymnasium Work out how you want, when you want right here at our well-equipped gymnasium. Locations Operating Hours Terminal 1, Departure Transit Lounge Level 3, Ambassador Transit Hotel Tel: (65) 6542 5538 24hrs Terminal 2, Departure Transit Lounge Level 3, Ambassador Transit Lounge Tel: (65) 6214 1778 24hrs Terminal 3, Departure Transit Lounge Level 3, Ambassador Transit Lounge Tel: (65) 6507 9798 24hrs Price for use is inclusive of shower, basic toiletries and a non-alcoholic drink. Transpa (Massage, Hair & Nails Be revitalized and set off in style for your next destination, with Transpa’s wide range of massage, hair, nail and beauty services at affordable rates. Locations Operating Hours Terminal 2, Departure Transit Lounge South, Level 3, Ambassador Transit Hotel Tel: (65) 6542 2849 1100hrs to 2100hrs daily Terminal 3, Departure Transit Lounge, Level 3, Ambassador Transit Lounge Tel: (65) 6507 9798 1100hrs to 2100hrs daily My Foot Reflexology My Foot Reflexology is a massage center which offers therapeutic massages to the traveller before flights. Relax and de-stress away your physical and mental fatigue with nationally certified therapists with massages that help to ease away discomfort, aches and tiredness.... this can be located @ ... Terminal 3 Departure Transit Lounge Opening Hours : 6.00am - 1.00am Tel : (65) 6242 9110 After immigration Fish Spa & Reflexology Fish Spa & Reflexology offers you traditional therapies handed down from generation to generation, to fun and refreshing fish spa treatments. Soak in the relaxing ambience, breath-taking views and incredible services. This is the perfect pit stop for your travel journey. Fish Spa & Reflexology is the place to relax, unwind, be pampered, nurtured and to put your mind, body and soul in the perfect balance. Relax. Refresh. Rejuvenate. This can be located @ .... Terminal 1 Departure Transit Lounge Opening Hours : 24 hours Tel : (65) 6542 8308 After immigration The Ultimate Spa Foot reflexology, full body massages and facials as well as manicures and pedicures for the well-heeled traveller are offered here. Whether you are looking for moments of therapeutic massage bliss or for a quick beauty fix while on transit, stop by for the ultimate spa experience. This can be located @... Terminal 2 Departure Transit Lounge Opening Hours : 5:30am - 1.00am Tel : (65) 6542 0885 Email : daphne@theultimate.com.sg After immigration Satisfy your cocoa cravings Changi’s Guylian Belgium Chocolate Café (Terminal 3) is chock-a-block with cocoa-filled treats, from hot chocolate to truffles and cakes. It’s also the only Guylian café to spring up at an airport, serving the sweet stuff 24 hours a day, seven days a week. Medical Services If you feel unwell or require medical assistance while at Changi Airport, you may go to the following clinics, located at: Terminal 1 Raffles Medical Group at Departure Transit Lounge West, Level 2 For more information, you can call (65) 6543 1113 Operating hours: 24 hours daily Terminal 2 Raffles Medical Group at Departure Transit Lounge North, Level 2 For more information, you can call (65) 6546 3815 Operating hours: 6.00am - Midnight Raffles Medical Group at Basement South, Public Area For more information, you can call (65) 6543 1118 Operating hours: Monday to Friday: 8.30am – 5.30pm Terminal 3 Raffles Medical Group at Departure Transit Lounge North, Level 2 For more information, you can call (65) 6241 8333 Operating hours: 6.00am - Midnight Raffles Medical Group at Basement 2 South, Public Area For more information, you can call (65) 6241 8818 Operating hours: 24 hours daily In case of emergency, you can contact the Raffles Medical Group Emergency Hotline at (65) 6543 2223 Pharmacies Pharmacies catering to your prescription needs are located at: Terminal 1 Guardian Pharmacy at Departure Transit Lounge East, Level 2 Terminal 2 Watsons at Departure Transit Lounge North, Level 2 Watsons at Departure Check-in Hall North, Public Area, Level 2 Terminal 3 Watsons at Departure Transit Lounge South, Level 2 Watsons at B2 Mall North, Basement 2 Mobility aids We offer a range of services for passengers who require special assistance. Read on for the services offered and contact us if you need assistance with any of the services outlined here. We recommend that you make your travel plans early to enable us to serve you better. Wheelchair, mobility aids and assistive devices If you require the use of wheelchairs (both manual and electric) or mobility aids (canes, crutches, walkers, mobility scooters etc.), please make your travel plans as early as possible. Please note that the carriage of assistive devices does not count towards your free baggage allowance. Our aircraft are also designed to accommodate your basic needs. They are all equipped with an onboard wheelchair that can be used to shuttle between the seat and the lavatory and have wheelchair-friendly lavatories. Our seats also have movable armrests to facilitate the transfer between the onboard wheelchair and the seat. Please note that we will not be able to offer you seats at the emergency exit row and seats on the upper deck of the Boeing 747-400 aircraft. Butterfly Garden Terminal 3 Departure Transit Lounge, Level 2 The world's first Butterfly Garden in an airport is designed as a tropical butterfly habitat with a profusion of flowering plants, lush greenery and a 6 metre grotto-waterfall. You will see different tropical butterflies species during the different seasons of the year. Visit the educational corners within the garden to gain a deeper understanding of butterflies. Individual enclosures let you witness the breeding and feeding of butterflies at close range. You'll be amazed by the transformation of butterflies from pupae, preparing to take their first flight in the Emergence Enclosure! The garden is also home to a collection of 200 carnivorous or insectivorous plants from about 30 species of Nepenthes - tropical pitcher plants from Southeast Asia, especially Singapore. These plants have adapted to growing in nutrient-poor soils by evolving ways of trapping and ‘feeding' on insects and small animals to obtain nutrients. Cactus Garden Terminal 1 Departure Transit Lounge, Level 3 This award-winning garden showcases more than 40 species of cacti and succulents from Africa and the Americas. Have an out-of-the world experience in this forest of surreal plants like the Golden Barrels, Silver Touch, Oldman Cactus, towering Prickly-Pear and giant bottle shaped Club-Foot trees. There is also a collection of massive prehistoric Cycads, towering Euphorbia's and tree-like Dracaenas. Fern Garden & Koi Pond Terminal 2 Departure Transit Lounge, Level 2 Be wowed by the giant Tasmanian tree ferns - Dicksonia Antarctica, which is probably a survivor of the dinosaur era and are known to live for more than 400 years! Landscaped together with tropical tree ferns from the oldest rainforests in the world, the garden also features a wide range of unique ferns like the Birds' Nest Fern, Elephant Fern, Fish-tail Fern, Rabbit-foot Fern and Staghorn Ferns. Be refreshed by the cool green freshness of ferns and swirling waters of the Koi Pond teeming with graceful koi. Orchid Garden & Koi Pond Terminal 2 Departure Transit Lounge (Level 2) Exploding fireworks of colours greet visitors to the Orchid Garden from the massed display of tropical and temperate orchids; colours also reflected in the bright orange, red and yellow koi in the pond. The garden features Spider Orchids, Singapore’s famous and enduring hybrid Butterfly Orchids and the fabulous Moth Orchids from the Orchid Island of Taiwan, displayed in a natural setting of rocks or cascading from aged driftwood in a lush tropical landscape of towering Foxtail Palms and unique foliage plants. The garden also features a changing exhibit of rare orchids and seasonal display of Singapore's National Flower - the Vanda Miss Joaquim and Changi Airport's very own - the Dendrobium Changi Airport. Sunflower & Light Garden @ T2 Terminal 2 Departure Transit Lounge, Level 3 It's a sunflower garden by day and then voila! a light-themed garden by night! This is the newly revamped Sunflower Garden at Terminal 2 Departure Transit Lounge, Level 3. Reopened on 16 March 2010 with new design features and walkways, it also boasts new lighting effects and illuminating fixtures to transform the Garden into a Light-themed garden by night (7.00pm - 7.00am, daily). Some of the new exciting features include: Firefly Lights which replicate a "firefly" effect at the garden Illuminated Bamboo Walkthrough featuring bamboo-cast structures placed on both sides of the pathway Award-winning "Aura Seating System" - Aesthetically pleasing and structurally innovative curvy chairs designed for ultimate comfort Custom Designed Lighted Seats placed around the Graden to provide a total visual experience Smoking Areas If you wish to smoke, you can make your way to any one of our Smoking Areas located at: Terminal 1 Departure Transit Lounge West, Level 3 Terminal 2 Departure Transit Lounge North and South, Level 2 Terminal 3 Departure Transit Lounge North and South, Level 2 Outdoor Smoking Area, opposite gate B10, Level 2 Outdoor Smoking Area, next to gate A21, Level 2 Outdoor Smoking Area, next to Silver Kris Lounge, Level 3 Smoking Bars.. See Post 10.. Harry's Bar (Courtesy of Pablo) Children's Playground A place suitable for children aged from 1 to 12 to have moments of fun. This play area is located at: Terminal 1 Departure Transit Lounge West, Level 3 Terminal 2 Next to Family Zone at Departure Transit Lounge North, Level 2 Terminal 3 Next to SATS Special Service Lounge at Departure Transit Lounge Central, Level 2 Outside gate holdroom A16 - A20 at Departure Transit Lounge South, Level 2 Next to water fountain at B2 Mall, Public area Fun for the Kids http://www.changiairport.com/at-changi/entertainment-lifestyle/changi-aviation-gallery Singkids Playsystem Rain or shine, kids can have an endless supply of fun at Singkids Playsystem. The little ones can explore every nook and cranny of this indoor playground, with movable equipments aimed to provide a more exciting and dynamic play environment. Other popular attractions include the Waterfall Tunnel, Spinning Palm Tree, Dancing Balloon and Sky Rider.. this can be located @ ...... Terminal 3 B2 Mall Opening Hours : 11.00am - 11.00pm Games galore Changi airport offers LAN and console games on the Xbox 360 or Playstation 3 at no charge. Plus, in Terminal 2, there are music corners where you can listen to your favourite tunes in comfortable booths. Plane spotter heaven? As well as an close-up view of aircraft pacing down the runway, Changi’s Aviation Gallery, which opened in April this year, has hands-on interactive displays and offers an insightful behind-the-scenes look into the airport’s bustling operations. A nice touch are the 600 miniature aircraft hanging from the ceiling to show the number of flights handled at the airport each day. (Level 3, Terminal 2 Public Area). 3D Xperience Zone The 3D Xperience Zone is specially designed to be a full interactive experience of cutting-edge design combined with technology, which will amaze and entertain you. Check out the latest Samsung Galaxy Technology showcase featuring the latest and most exciting 3D content and games in the market. Be entertained with a large format display screen, 3D TV, free Internet surfing kiosks, 3D gaming stations, custom built-in speaker seats, and more. There are also fun photo-me kiosks, where you can take a self-portrait and share them via email. Have fun adorning your photos with specially created templates featuring Singaporean icons, making them priceless souvenirs of Singapore and Changi Airport. The 3D Xperience Zone is located at Terminal 2's transit area behind Lee Hwa Diamond Gallery. Movie Theatre Die-hard movie fans will find the Movie Theatres in Terminals 2 & 3 the best place to relax when in transit at Changi Airport. You can enjoy movies of different genres at Terminal 3 or the latest movie screenings on Star Movies at Terminal 2. These screenings are available free of charge for your viewing pleasure. These entertainment hubs are open 24 hours daily and are located at: Terminal 2 Near the Sunflower Garden at Departure Transit Lounge South, Level 3 Terminal 3 Near the Ambassador Transit Lounge at Departure Transit Lounge North, Level 3 Internet Services Staying connected is easy at Changi Airport, with many free and paid options available at all our Terminals. If you have a laptop, simply plug in to our numerous dial-up PC Connection or Ethernet LAN points for free access. You can also use our Free Internet Corners for a quick internet session. If you prefer to surf on the go, you can enjoy free wireless broadband (up to 1Mbps) with Wireless@SG. Simply choose Wireless@SG as your network ID (SSID) and register for an account, and you'll get your password on your Singapore-registered mobile phone. You can also drop by any Information Counter for a temporary account. With your Wireless@SG account, you can enjoy free broadband internet at hotspots throughout Singapore. Recommended Transfer Experiences With our exciting array of facilities, services, shops and dining offerings, you will definitely find something that meets your needs and guarantee an unforgettable transfer experience. Here's our recommendations based on your transit dwell time at Changi Airport. 2 to 3 hours Surf the Internet or send out some emails with FREE Internet services (15 mins) Enjoy a stroll in the world's first Butterfly Garden in an airport at Terminal 3 (20 mins) Get a FREE foot massage at the Foot and Calf Massage Stations (15 minutes) Pick up fantastic gifts from a wide selection of souvenirs, toys, fashion and books (30 mins) Grab a light and healthy meal at Quick Bites (30 mins) 3 to 4 hours Try out a fish micro-massage therapy at the Fish Spa & Reflexology (30 mins) Refresh with a quick shower (20 mins) Have a go at the FREE Xbox 360 and PlayStation® 3 games at the Entertainment Deck (30 mins) Shop at the wide selection of fashion labels, gift choices and lifestyle brands (1 hour) Enjoy delicious gourmet dining at our wide range of restaurants (45 mins) More than 5 hours Join a FREE Singapore Tour and take in the sights and sounds of Singapore, as well as get a glimpse into Singapore’s ethnic heritage and tourist attractions. (2 hours) Try out the various cuisine from local, Asian and international dining outlets in the airport (45 mins) Don't miss out on some great buys from our wide range of duty-free products (1 hour) Catch a nap at one of our quiet Rest Areas or check into a napping facility (1 hour http://www.changiairport.com/at-changi/internet-and-business-services/internet-services Visa Requiements for Singapore. Please check your nationality status http://singapore.visahq.com/ VISA APPLICATION REQUIREMENTS FOR ENTRY INTO SINGAPORE FOR UK AND IRELAND British and Irish passport holders do not require visas to visit Singapore for a stay of less than one month, if they have a passport valid for at least 6 months beyond the departure date from Singapore, a confirmed onward return ticket and sufficient funds for their stay in Singapore. Left Luggage Facilities...http://www.changiairport.com/at-changi/facilities-and-services/baggage-services SIA Hop-on bus Boarding Pass Privileges Enjoy complimentary unlimited rides on the SIA Hop-on bus on the Singapore Stopover Holidays (Hotels + Transfers + Attractions). The SIA Hop-on bus is an air-conditioned tourist bus service that lets you hop on and off at any designated stop, allowing you to explore Singapore at your own pace. Now, with the Sentosa Rider, visiting Sentosa has never been easier! Operating from 9am to 9pm daily, this bus service allows you to hop on and hop off at designated stops within walking distance of ethnic districts, major attractions, shopping malls, restaurants and entertainment hot-spots. Handy onboard maps enable you to embark on a personal adventure of discovery on foot and rejoin the bus whenever you please. Free Singapore Tour If you are transiting in Singapore and have at least 5 hours to spare before your connecting flight, you can register for a 2 hour sightseeing tour of Singapore, with a choice of a Colonial Tour or Cultural Tour. Registration is based on first-come-first-serve basis and are subject to entry visa requirements stipulated by the Immigration & Checkpoints Authority. Certain conditions apply. Registration timing and operating hours Tour timings 7.00am to 3.15pm, daily (Terminal 2) 7.00am to 3.00pm, daily (Terminal 3)9.00am, 11.00am, 1.00pm, 3.00pm, 4.00pm (All tours are conducted in English) Swing by any of our Free Singapore Tour booth located at: Terminal 2 Near the escalators to North Arrival Immigration and Skytrain station at Departure Transit Lounge North, Level 2 Terminal 3 Next to Transfer Lounge B at Departure Transit Lounge North, Level 2 Note: If you are at Terminal 1, please proceed to Terminal 2 for registration. *Please see Post No 37 for Frequently Asked Questions At Changi Airport SINGAPORE AIRWAYS CHILDREN POLICY Do I need to reserve a seat for my infant? Children up to two years old (24 months), are not required to have their own seat. You must, however, inform Singapore Airlines that you will be traveling with an infant on your lap. Only one lap child is allowed per adult. If one adult is traveling with more than one infant under two years of age, contact Singapore Airlines as special arrangements are required. You can also choose to purchase a seat for your infant as long as you have the proper child restraint device. Will I pay for my infant to travel domestically? Contact Singapore Airlines for more information. Will I pay for my infant to travel internationally? Yes, a child under two years old (24 months) is usually charged 10% of an adult fare plus taxes, even if the infant will be on the lap of another passenger for the flight. What if my child turns two on the trip; will I have to buy a ticket for the return flight? Yes, a ticket will have to be purchased for any flight on which the infant will be over two years old. What types of child restraint devices are allowed? The use of booster seats is prohibited. Approved car-type child seats may be used for children under three years but not less than six months of age. The seat must be forward facing and can be secured to an aircraft passenger seat by means of an aircraft safety belt. It must also be approved under one of the following foreign airworthiness authority / government standards: United Kingdom (UK) Civil Aviation Authority (CAA) Federal Aviation Administration (FAA) of the United States of America as meeting the Technical Standard Order TSO-C100b; or seats that have two markings: “This Restraint is Certified for Use in Motor Vehicles and Aircraft" in red lettering and “This seat conforms to all applicable Federal Motor Vehicle Safety Standards (FMVSS)". European Safety Standard requirements of United Nations ECE Regulation 44 (UN/ECE 44). Canadian Motor Vehicle Safety Standard (CMVSS) No. 213 titled “Child Restraint Systems" or CMVSS No. 213.1 titled “Infant Seating and Restraint Systems". Australian/New Zealand design standard AS/NZS 1754 for infant car seats. Child harness approved by FAA is also accepted for use on the aircraft. However, not all models may be fitted on our First and Business Class seats. You may wish to contact our Singapore Airlines office for more details. Manufacturing standards and instructions must be provided by the customer to our ground staff and crew for reference. Usage of child car seat and child harness on board is subject to all child safety seat requirements. Both cannot be installed on seats in the emergency exit rows as well as the rows immediately before and after it. What infant amenities are available on the aircraft I'll be flying (i.e. bassinets, diaper changing tables)? Infant amenities vary by aircraft. When you're on the airplane page, look for the Infant Amenity Icon. If it is present, clicking on it will tell you what infant services are available on that airplane. If you do not see it, infant amenities are not offered on that aircraft. You can always contact Singapore Airlines for more information. While a limited number of bassinets are available on board on a first-come, first-served basis, Singapore Airlines recommends that you request a bassinet upon booking to assure easy travel with your infants. The dimensions of the bassinets are 768 L x 298 W x 158 H (mm). Bassinets can support a maximum weight of 14kg. Can I sit in the exit row with my infant? Lap children and infant seats are not allowed in exit rows. In fact, no one under the age of 15 is allowed in the exit rows.
  2. Should we book one? We have 6 hours stop over. I am thinking kids and swimming pool - do we get towels? Do we need to book a room for all 5 of us? or would we be o.k with eg a triple? We don't need the extra beds - more of a bag and wee -pee stop. And if we book one which terminal or are they all close together that it won't really matter??
  3. MazPaul

    Changi Airport

    Hi we are stopping over in the transit hotel at Changi airport and we are wondering about paying for things in the airport and the hotel. Do we need to take some singapore dollars or do they take Australian dollars or uk pounds.Any advice always welcome.
  4. Hi Jut wondered if someone could tell me if you have to change terminals or do you arrive/depart from the same terminal? Thanks Emma :hug:
  5. docboat

    Changi airport

    There are always queries about stopovers in Singapore, and how to spend the time in Changi airport. This link is from theBBC website. It may have been posted before, but if not, travellers will find it very informative. Bottom line - stop over in Singapore! BBC - Travel - Changi: The airport of your dreams : Singapore
  6. monkeymandness

    Transit Hotel Changi Airport

    Hi all, does anyone know if you can book a room here for 2 adults and 2 small kids to share. Are going to Perth in 4 weeks and just been told our flights home have been changed. We now have 6 hours to kill in Changi Airport. Wanted to book a room so we have a base to dump out stuff, go for a swim, have a shower etc..... When I look at web page it says you can get single room, double room or one for group of 3....... Also do you get towels in room and at pool? Would save a lot of room not having to carry 4 of those around!:eek: Can anyone help?????
  7. Hi all My 19 yr old daughter will be travelling on her own to Sydney in September and i'm trying to get the cheapest flight for her. Although she's travelled with me to Sydney a number of times, this is the first time on her own and she's a bit nervous about stopovers and what to do. Sadly, on the cheapest flights, there is a 13 hour stopover at Changi, Singapore. Does anyone have any tips for how she may best spend the time at the airport without getting too freaked out!!! many many thanks to all you helpful people on this site.
  8. We are just about to finalise booking our flights with Singapore Airlines and are considering the 8 hour wait at Changi airport. It looks like this is the best plan for us, as we have our ticktets reserved, just need to pay for them now! Has anyone spent 6+ hours at the airport with 3 young children? What are your experiences? Did you get a room at the transit hotel or is it really not worth it? Our kids are 4, 7 and 9. Thanks Pete.
  9. I'm starting to get excited now and looking at flights etcc. Quite like the sound of Singapore airlines. Can anyone tell me what Changi airport is like I read somewhere that they have a swimming pool and jacuzzi you can use is this true? Also what about hand luggage restrictions coz I might need my cozzi. Any advice on this from all you seasoned travellers would be really appreciated. Montyx
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