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  1. Members additions and recommendations are very welcome please. http://www.airlinequality.com/AirportRanking/hkg.htm Cathay Pacific Airways UK Website http://www.cathaypacific.com/cpa/en_GB/homepage Cathay Pacififc Airways Australia Website http://www.cathaypacific.com/cpa/en_AU/homepage Seat Reviews :http://www.airlinequality.com/Product/Yseat-CX.htm Airline Review: http://www.airlinequality.com/Forum/cathay.htm Airport Review: http://www.airlinequality.com/Airports/Airport_forum/hkg.htm CATHAY PACIFIC CHILDREN AND BABIES AIRLINE POLICY See Post No 7 Inflight Laptop Power Inflight laptop power 110 V AC PC Power: Need to keep your laptop computer running at full speed onboard? We offer you inflight laptop power! This service is available to all passengers in all classes on long-haul flight. The voltage is 110V AC, maximum power output is 100 watts. 15 V DC PC Power: When travelling on regional flight equipped with DC power, you need to have your own universal air power adaptor that plugs into an "empower" socket. This is different from your terrestrial power charger, and can purchase on the ground at major computer store. The voltage is 15V DC, maximum power output is 75 watts. Enquire about availability when you check-in for your Cathay Pacific flight. Frequent Flyer.. Marco Polo Club http://www.cathaypacific.com/cpa/en_HK/ffp/mpo Currency:HKD.. Currency Converter ..http://www.xe.com/ucc/ Interactive Map of Hongkong Airport which includes shopping and dining http://www.hongkongairport.com/eng/interactive-map.html Visa: Nationals of the US, Europe, Australia and New Zealand don’t require a visa to enter Hong Kong for stays of 90 days, six months for UK nationals. You will need six months validity on your passport. UK Embassy Hongkong: http://ukinhongkong.fco.gov.uk/en/about-us/our-consulate-general/contact-us Australian Embassy Hongkong:http://www.dfat.gov.au/missions/countries/hk.html Pay-in Lounge You can now relax and indulge yourselves at the first arrival pay-in lounge, the Plaza Premium Lounge, located at the central access way (non-restricted area) between the two terminals. Offering a wide range of relaxations, including hot showers, all day food and beverage, beauty and massage services, the brand new lounge is the first lounge tailored for all passengers and airport users. It is easily accessible from Terminal 1 via the central access adjacent to the Airport Express Station (To City) or from Terminal 2 near the Coach Station Hall on Level 3. Location : Level 3, Ground Transportation Centre (Near Airport Express Station (To City) or Coach Station, Terminal 2) (non-restricted area) Telephone : +852 3559 1108 Service Hours : 24 hours Website : www.plaza-network.com Email : enquiry.pplhk@plaza-network.com A 15,000 sq. ft. flagship lounge offers full amenities under one roof and a secluded area for VVIPs to enjoy the tranquility as well as privacy during travel. This includes showers, massage, spa, dining, wifi, rest areas, tv... see link http://www.plaza-network.com/index.php/locations/hongkong Travellers Lounge West Hall , 6W524, Departures Level, Terminal 1 Hong Kong International Airport (after Gate 35) Open 24 hrs daily Plaza Shower & Relaxation Lounge 7W509, Departures Level 7, Terminal 1 Hong Kong International Airport (after Gate 60) • Opening Hours : 24 hours Daily • Tel : (852) 2261 2608 • Email : enquiry.pplhk@plaza-network.com Plaza Premium Lounge Arrival Hall An airport lounge at the Arrival Hall takes care of passengers with late or early morning flights - a decent place to stay, rest and refresh after hotel check-out or early arrival in Hong Kong. 4G024 Ground Transportation Centre Hong Kong International Airport (beneath Airport Express Platform, connecting Terminal 1 and 2 • Opening Hours : 24 hours Daily • Tel : (852) 3559 1108 • Email : enquiry.pplhk@plaza-network.com This e-mail address is being protected from spambots. You need JavaScript enabled to view it Regal Airport Hotel The Regal Airport Hotel is connected to Terminal 1 by an air-conditioned bridge. The hotel provides superb accommodations with 1,171 rooms, extensive meeting and conference facilities and an extensive array of high quality restaurants and bars serving Cantonese, Shanghainese, Western and international cuisines. Location : 9 Cheong Tat Road Hong Kong International Airport Telephone : +852 2286 8888 Fax : +852 2286 8686 Service Hours : 24 hours Website : www.regalhotel.com Email : rah.info@regalhotel.com Regal Airport Hotel SkyCity Marriott Hotel Novotel Citygate Hong Kong Hong Kong Hotels Association Information Counters AsiaWorld-Expo World Trade Centre - Hong Kong International Airport Children Play Areas The colourful children's play areas provide young passengers with a feast of fun during their stay at Hong Kong International Airport. Location : Between Gate 23 and 25, Departures Level, Terminal 1 Location : Between Gate 509 and 510, Departures Level, North Satellite Concourse Children’s TV lounges Young passengers can watch cartoons and other shows at four Children's TV Lounges near Gate 1, 15, 40 and 60 while they wait for their flights to board. A number of fun games are also available. Location : Near Gate 1, 15, 40 and 60, Departures Level, Terminal 1 Internet and business facilities Wi-Fi Internet access Stay connected at Hong Kong International Airport (HKIA) before boarding your flight! You can enjoy free wireless Internet access at Terminal 1 and 2, North Satellite Concourse and SkyPier using your Wi-Fi enabled device. Click here for details. Offering extensive in-terminal wireless broadband coverage, HKIA is one of a handful of major international airports where passengers enjoy free wireless Internet access. Miniature gardens and resting lounges Passengers wishing to rest in a relaxing green environment can visit the miniature gardens and resting lounges on the Departures Level near Gate 21, 26, 34, 41 and 61. Green plants with comfortable seating are available to rejuvenate tired passengers and airport users. Smoking Lounges Smoking in the terminals is prohibited by Hong Kong law, except in the designated smoking lounges at the restricted areas of Terminal 1. Battery recharge service 194 charging points at Hong Kong International Airport allow passengers to conveniently charge their notebook computers and other communication devices while enjoying the free Wi-Fi internet service at the airport. The charging points are situated at 53 locations either at seating areas or adjacent to public phone from Level 4 to 6 of Terminal 1. To enjoy the service, please be reminded to bring along an adaptor that complies with Hong Kong’s specific safety requirements, i.e. 3-rectangular-pin fused plug rated at 13A. Mobile phone and notebook computer battery recharge service is available at Aisle H in the Check-in Hall on Level 7 of Terminal 1 at a reasonable cost. Please contact Worldwide Flight Services on its 24-hour hotline (+852 2261 2727) to request for the service. Health and medical services The Airport Medical Centre, operated by Raffles Medical Group, provides a comprehensive range of health care services including standard clinic consultations, X-ray/ laboratory services, first aid/ emergency services, stretcher services, vaccination and physiotherapy. For a full list of medical services and corresponding fees, or for other enquiries and appointments, please contact the Centre. Location : Room 6T004 & 6T009, non-restricted areas of Terminal 1 Telephone : +852 2261 2626 Service Hours : 07:00 – 24:00 Nursing rooms Parents with tiny tots can freshen up in the airport's well-appointed nursing rooms. 33 nursery rooms, equipped with changing and feeding facilities, are located throughout the terminals and SkyPier - 21 in Terminal 1, five in Terminal 2, five in North Satellite Concourse and two at SkyPier. Baby stroller rental Baby strollers are available for hire at Hong Kong International Airport. The service can be procured through your travel agent, airline, airline’s handling agent or Worldwide Flight Services, which operates a 24-hour hotline (+852 2261 2727). Electric vehicles A fleet of 14 electric vehicles operates in the restricted area of the Arrivals and Departures Levels to carry passengers to and from the aircraft gates at a reasonable charge. This service is provided by Worldwide Flight Services. Departing passengers can procure the service at the two service counters at both ends of Departures East Hall, Level 6, Terminal 1. Arriving passengers can contact the operator on its 24-hour hotline (+852 2261 2727) to request for the service. Wheelchair service A wheelchair service is available for departing, arriving, transfer and transit passengers. The service can be procured through your travel agent, airline, airline’s handling agent or Worldwide Flight Services, which operates a 24-hour hotline (+852 2261 2727). Unaccompanied minors service An unaccompanied minors service is available to guide and assist juvenile passengers (under the age of 14). Departing youngsters are accompanied from the Ground Transportation Centre (GTC) or car parks, all the way to the Check-in Hall and the departures gate. Arriving young passengers can be met at the arrivals gate and escorted to the GTC or car parks. You can contact Worldwide Flight Services on its 24-hour hotline (+852 2261 2727) to request for the service. Post Office Sending a postcard or mailing a last minute letter is easy at Hong Kong International Airport. The Post Office is conveniently located in the Check-in Hall of Terminal 1. In addition to the box at the Post Office, you can also drop your postal items in three other post boxes at the following locations: Location : Departures East Hall, Level 6, opposite Alfred Dunhill, Terminal 1 Departures West Hall, Level 6, near Gate 41, Terminal 1 Departures Hall, Level 5, near Customer Services Centre, Terminal 2 Terminal 2 Banking: Bank Of China..HSBC.. Travelex Travelex Worldwide Money Travelex Financial & Travel Services Centre offers one-stop and integrated services catered to travel and financial services needs of travellers and clients. In addition to an extensive array of money exchange and travel-related products and services, including purchase and sale of more than 30 foreign currency banknotes, Travelex is also expanding its insurance product range to cover accident, health and personal lines. Terminal 1 Departures East Hall, Level 6 Restricted Area 06:30 - 23:30 Terminal 1 Departures West Hall, Level 6 Restricted Area 07:00 - 23:15 http://www.hongkongairport.com/eng/shopping/insideshopping/all/money/trav.html 4D Extreme Screen With about 360 seats, the 4D Extreme Screen is equipped with state-of-the-art 3D projection system supplemented with seven multi-sensory special effects providing audiences with unique experience beyond any normal theatre. The size of the projection screen is the largest 4D screen in Asia. Terminal 2 Level 6 Non-restricted Area 11:00 - 22:00 AVIATION Discovery Centre The Aviation Discovery Centre (ADC) is targeted to provide a channel for visitors to discover the fascinating aviation related topics with focus on the aviation development of Hong Kong through fun and exciting settings. The ADC is decorated throughout with aviation themed exhibits and graphics with attractions including a HKIA visitor centre, SkyDeck, Interactive Kiosks, Cockpit Simulator, a full-motion plane-cabin ride simulator 4D Motion Ride and many more. Terminal 2 Level 6 Non-restricted Area 11:00 - 22:00 i-Sports i-Sports offers various one-of-a-kind sports simulators such as soccer, basketball, golf, boxing, skiing, car racing, shooting... which welcome beating challenges from amateurs to professionals. Other prize catchers and photo machines are also available for leisure visitors. i-Sports, the most enjoyable place in the airport for passengers and visitors who want to have fun and challenge under the wholesome environment. Terminal 2 Level 6 Non-restricted Area 11:00 - 21:00 Playstation @Gateway PlayStation® Gateway, the only dedicated special gaming area to be found within an airport in Asia, lets you play free of charge to your heart's content with the next generation PS3™, PSP® games and games with the themes of aviation, transportation and movies. You can even enjoy the free latest PSP® trail games download service at PlayStation® Spot. Besides, there is a high-definition family cinema playing the latest movie and game trailer to bring you the totally different gaming experience free of charge! Terminal 2 Level 6 Non-restricted Area 11:00 - 22:00 SKY CITY NINE EAGLES GOLF COURSE SkyCity Nine Eagles Golf Course is a unique leisure facility of Hong Kong International Airport (HKIA) nearby Terminal 2 and adjacent to AsiaWorld-Expo. It is the Hong Kong's first nine-hole golf created to United States Golf Association standards and offers a relaxing amenity to passengers and users of HKIA. Inspired by the world's famous 17th hole at the Tournament Payers Club in Sawgrass, Florida, the Nine Eagles adds a new dimension to the Hong Kong golf scene with a signature hole, Island Green. Situated on an island in the middle of an artificial lake, this signature hole is unique in Hong Kong. Other services include: • Nine Eagles Golf Academy running by acclaimed golf instructors • Equipment rental • Baggage storage • A Thai restaurant • A pro-shop • Flood lighting system allowing swing and putt at night Oriental Massage Centre Only massage centers in the airport providing oriental style foot, head and shoulder massage service. The reflexology value is attributed to improving the health conditions as well as easing muscle pain for airport passengers especially for long haul flights. Terminal 1 Departures West Hall, Level 6 Restricted Area 07:30 - 22:30 beauty express Beauty Express offers a streamlined selection of “quick pick” beauty products and exclusive travel sets for the newly arrived and transit passengers. Terminal 1 Arrivals Pre-immigration Hall, Level 5 Restricted Area 07:30 - 23:00 Wellness Salon Either you simply want to pamper yourself during weekends or need to take a flight in the airport, you can enjoy our hair and beauty services, seated and foot massage in SkyPlaza at Terminal 2 to relax and renew your body and soul. Terminal 2 Level 3 Non-restricted Area 09:00 - 21:00 3150 8146 7/11 Shops SkyPier Shop 106, Level 4 Restricted Area 07:30 - 22:00
  2. Guest

    Cathay Pacific

    We have finally booked our flights to Perth on 7th December with Cathay Pacific. We asked if we could have extra baggage allowance as we are emigrating but were told no. Has anyone managed to get additional baggage from Cathay? Thanks Sue
  3. Guest

    Cathay Pacific....any good?

    Hi Guys Just looking at flights for our move in November, wanted to fly from Bham or Manchester to Melbourne with singapore/emirates but cant find any cheap flights. All around £565 +. Found a flight from Heathrow with Cathay Pacific for £489. Has anyone had any experience with CP? We have flown Singapore, Qantas/BA and Emirates before and think S & E are great airlines, bit unsure about flying with a different airline. Can anyone recommend a website for cheap flights? Thanks Jo
  4. Hi I have read some mixed reviews on Cathay Pacific and I was hoping some of you could share some of your thoughts, we have previously flown Singapore and they were really good, but we are thinking we should stopover at Hong Kong this time. Any thoughts on the service of CP comfort etc....
  5. Ok, so I know it's a little early to be saying the "C" word but my sister is planning a trip out to see us over the festive season. She has found flights with CP for £890 pp, leaving on 28th December ex LHR. There are 7 of them so it will come down to cost. The advice I am after, what are CP like to fly with? with a child age 5 Is it likely that either Emirates, Etihad or Singapore airlines will come in with comparable prices when they release them? thanks Michelle
  6. hi all can get flights off both CP & SA for similar costs, just wondered about your thoughts on each, which would get your vote? we are traveling with a 3 & 4 year old, so need good in flight entertainment CP is manchester HK SA is manchester SIN would the SA SIN>MEL on the A380 make a diff compared to CP 747 all the way never been to HK before is it a place to relax a little with the 2 little 'uns? cheers for the help ad
  7. My friends at Best Flights have given me details of a sale that combines flights on Finnair, Cathay Pacific, Qantas, British Airwys & Japan Airlines . Fares as low as $1579.00 including all taxes and charges. The sale details are as follows. Details Sale to 50 Cities via Asia & Japan Oct 09-Aug 10 Information Looking to travel to Europe but wish to visit a few exciting Asian cities along the way? Then look no further! This fantastic fare is valid for travel through to August 2010! Hurry sale ends 31st of October 2009! Check out this Finnair, Cathay Pacific, Qantas, British Airwys & Japan Airlines combo which allows travel to the UK & Europe via Asia and/or Japan! The possibilities are endless!! You can choose to fly to Bangkok, Hong Kong, Shanghai, Tokyo, Seoul, Delhi, Osaka or Nagoya with Qantas, British Airways, Cathay Pacific or Japan Airlines. You will then pick up a Finnair flight to any of the following cities via Helsinki... Amsterdam - Barcelona - Berlin - Brussels - Budapest - Bucharest - Copenhagen - Dusseldorf - Ekaterinburg - Frankfurt - Gothenburg - Geneva - Hamburg - Helsinki - Ivalo - Joensuu - Jyvaskyla - Kiev - Kajaani - Kuusamo - Kittila - Kokkola - Kuopio - Istanbul - Stuttgart - St Petersburg - Tallinn - Turku - Tampere - Lisbon - Ljubljana - London - Madrid - Manchester - Milan - Moscow - Munich - Oslo - Oulu - Paris - Prague - Riga - Rome - Rovaniemi - Stockholm - Vaasa - Vienna - Verona - Warsaw - Zurich. Not all cities are available on all airlines, options will depend on flight routings. This fare requires you to fly with Finnair in both directions between Asia and your final destination. There is a maximum stay away of 5 months. You are allowed to stop in Asia in each direction as well as Helsinki if continuing on to another European destination. Please be aware that flight restrictions may apply. A non-refundable deposit of $165.00 per person is paid at time of booking. Full payment is required within 3 days of booking confirmation and as by no later than the 31st of October 2009. Please PM if you are interested in booking this fare and I will pass on the details of how to make reservations. Please note that I am posting this as a service to PIO members only,I will recieve no commission for this and accept no responsibilty for failures on behalf of third parties.
  8. Guest

    Cathay Pacific

    On the first leg of our jouney to Adelaide. At the moment in Hong Kong. Cathay Pacific being excellent so far, can't fault them. We checked in online 48hrs in advance and then went through the express lane at Heathrow. First in queue, so that was great. We had a bit of excess baggage and rather a lot of hand luggage but didn't cause us a problem. Staff good with the children, priority boarding. Food ok. You can order childrens meals 48 hrs in advance. Kids slept after 2 hours for the rest of the way, what a bonus. Hope its the same next journey. Hong Kong larger airport but when you're waiting arounf for 10 hours, a bit boring. We booked the pay in lounge (very worth while) and paid half price for the children. So far so good. Would definately recommend Cathay Pacific. Jackie
  9. Well, here goes with the first of our reccie reports. The flight: This was our second trip to Australia, but the one last year was purely holiday and it was only when we returned that we decided that we would like to live there. Now we have all the necessary visas, but can’t move over until January so have had to return to validate the visas. We really appreciated the chance to head on over to have a real reccie. So, on 18th July we flew from Heathrow to Brisbane via Hong Kong with Cathay Pacific. I had read quite a lot about the airline on here and frankly was quite worried about flying with them. I shouldn’t have been. They were very good The first flight was a newish 747-440. I actually liked the new sliding-recline seats. We had a 5 hour lay-over so we went to the pay-in lounge which was lovely. What they don’t tell you online is that the showers are allocated on a rota basis, so we had to wait a couple of hours for that, then we were allowed to have the massage, but I don’t think you can be certain that the massage will come after the shower! The massage was lovely, just back and neck. Beware though, it is only included in the price for adults. We had to pay an extra charge for our 12 year old son to have one. Also, she is ROUGH!!!! I am sure she uses the full force of her body to dig her elbows into places they really shouldn’t be dug! I squealed and made her stop, but OH didn’t and was sore for days! The second flight from HK to Brisbane was an old airbus and that wasn’t so good to be honest. The entertainment was on small individual screens, but was not on-demand, so it was a bit limited. Also the screens weren’t all working very well. The return journey was similar only we had a more modern Airbus for the first leg of the journey from Sydney, and only a 2 hour lay-over so no time for showers which was a pity. The 474-440 was the same and we all managed to get a few hours of sleep to help us through yesterday. We landed at LHR at about 5.30am then had to wait a few hours for the first coach to take up on to Reading. Not a bad experience though. The cabin crew are nice enough, but not over-friendly. Also their system of handing out glasses of water seems to be completely random. Several times they came past and left the last glass from their tray with someone in the row behind me and never returned. Or they would come by and just hand out one or two then vanish. Still, we got where we wanted to be in one piece and on time so no worries. I would be happy to fly with them again. Also, regarding the debate on whether to arrange a few days on the stopover: We did that last year, we stayed about 3 days on Tokyo on the way over and 4 days in Hong Kong on the way back. That was great and we saw more than just Australia on our holiday etc, but to be honest, I really prefer to get all of the journey out of the way all in one go. I felt that we had to cope with two long flights, and two lots of jet lag/post journey fatigue or whatever by doing that. This time, after getting it all done in one day, we were pretty much back on the planet after one night of sleep. Landing in Brisbane at midnight local time was brilliant as we headed straight to bed, slept and got up in the morning as normal. Coming home, we landed first thing in the morning, stayed up all day yesterday, fell into bed at about 9pm last night an got up horribly early this morning, so don't really feel brilliant today if I'm honest. Yikes, this is long. Oh well. Hope it helps someone.
  10. Has anyone used the airline cathay pacific. Is there a good reason why they seem to be alot cheaper than other airlines. Any opinions welcome cheers john
  11. ozzbound

    Cathay Pacific entertainment

    On the website the only film mentioned in the entertainment section for economy is Jungle Book! My girls are 11 and 16 and will not be impressed if this is the only film :biglaugh: And I will be in for some serious earache.... Anyone flown with them recently who could update further?
  12. Guest

    Cathay Pacific Sale

    If anyone is feeling like a break in Europe or the UK. Cathay Pacific European Sale to 5 Cities... Jul-Nov 09 From $1429 Includes ALL taxes Sale ends 30th of June 2009 Fly with Cathay Pacific from Australia via Hong Kong on to any of the following cities... Amsterdam - Frankfurt - London - Paris - Rome. Stopovers are not permitted. Maximum stay away on these fares is 90 days. Departures from Sydney Melbourne Brisbane Adelaide Cairns Perth 16 Jul-15 Aug 1429 16 Aug-19 Sep 1659 20 Sep-30 Nov 1429 Best Flights is handling this sale-1300 767 757.
  13. Hello All Does anybody know how tough or lenient Cathay Pacific are with their luggage weight limits for long haul flights from the UK? I’m planning on flying to Australia with 26kg of checked-in luggage (allowance is 20kg). My hand luggage is likely to weigh about 12kgs though. There won’t be too much margin for safety on my part i.e. there won’t be much that I could throw away at the airport if I’m told to shed weight. I know that check-in staff occasionally allow excess weight at their discretion, but I don’t know how stringent Cathay are. Can any advise? Also, my trip is not a holiday – it’s emigration, therefore I’m going to ask them beforehand for a bit of leniency (it’s not as if I’m trying to take 40kg). They may oblige, or they may not! Worst case scenario is that I ditch all non-essential toiletries & clothes at the airport and pay excess on the rest. Many thanks
  14. Looking into flights and see Cathay Pacific always come up much cheaper than others. Am debating between them and Emirates as I know with Emirates we can get 50kgs baggage allowance and are sposed to be a good airline. We are looking to go at the end of next month and will be travelling with our 10 month old baby, so also need to take into consideration which might be best for her, do they both have plenty of bassinets??
  15. dazbevo

    Cathay Pacific

    hi, we are looking at booking our one way flight to Perth and Cathay Pacific are the cheapest by quite a bit. Have any of you guys flown with CP and do you have any opinions about their service thanks Daz
  16. jvm

    Cathay Pacific

    Hi Just wondered if anyone had flew with Cathay Pacific as we've booked our flights with them and we have 2 small children. Any comments would be great! Valerie
  17. We are flying with Cathay Pacific in March, do you have to book kids meals before you go? I have read somewhere that you have to make arrangements for kids meals otherwise the kids get same meal as you, does anyone know is this is true? We need to find out as my 7 year old son has OCD and will only eat certain foods, I need to know what kind of kids food they serve ie hotdogs, chicken nuggets etc. I have been trying to contact Cathay Pacific by phone for a couple of days now and cant get through :arghh: I really need to hear from anyone who has flown with them with kids and let me know what kind of kids foods there was, and if we have to book them. thanks Caroline
  18. Hi All Does anyone have any opinions on Cathay Pacific and Hong Kong Airport please? Any snippets of info would be good......................positive or negative!:smile:11 Days to go..........................Sat in a house with "nothing" ALL shipped! Aaaaaaaaaargh!:sad: What an experience!:biglaugh: Has anyone emailed CP to ask for extra allowance on baggage? THANKS to ALL that reply.............It will be useful x
  19. Guest

    cathay pacific

    is there anyone out there emergrating..and using cathay pacific??????