Shamozzle

G’day all! Hoping someone can help with the pickle I’m currently in. European passport still hasn’t arrived in Aus after 8 weeks(!) and I’m due to travel this Thursday (!!!) I have PR but no Aus passport. I was looking into the Certificate of Identity option and called the DFA for the docs. Yesterday, 2 people said they would be emailed to me but nothing has been received. Today a third said they only mail them out. I’ve looked everywhere on their website but can’t find a copy to download and print. Does anyone possibly have a copy or know where I could obtain one?!! Or is there another option I haven’t come across yet?