Swoop
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I had a dream last night that my visa was granted. Does that count?
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Yes, it's usually released by now. Sometimes it's delayed and occasionally they don't update it at all (but that hasn't happened since 2018).
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Happy Anniversary @M A Z! I'm celebrating my anniversary too, and wondering what we did to deserve this...
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In a word, no. In my experience, there is no way to call the Department directly. BUT if you are BOTH (a) over 2 x the 90% waiting time for your stream, and (b) also haven't been contacted at all recently by the department, then calling the helpline *might* result in them informing the department that you are over 2 x the waiting time. If you don't satisfy BOTH of the above criteria then it is a waste of time calling - the number is not even for the department, just external phone answering service and they can see the basic status for your visa, but can't do anything. You can talk to them 'til you're blue in the face and the Department will never know you even called. https://immi.homeaffairs.gov.au/help-support/contact-us/telephone It's pretty much the same deal with all phone numbers, including employer hotline. Most call-answerers will not even take your name/reference numbers, even if you ask them to.
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Oh no!! So ridiculous. Hope your MA can explain to them that you already sent these docs!!
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Unfortunately clarity is not possible when it comes to visa applications. I'd guess it's most likely to happen within about 6 months, given the current processing times are quite low and a lot of folks on here seem to be within that sort of time frame. But the truth is, it could take 1 day, or it could take years - or anything in between. There is no way of knowing.
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Finally got S56 last week and already sent them the requested doc. But at this stage most of our other docs (police certs etc) are expiring in a few weeks, so I'm worried we are just going to keep getting S56 after S56 now, same as you have you tried calling on 13 18 81? We're over 4 x the longest published processing time now, so if it's been a while since your last S56 they might actually inform the department of your long wait.
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New processing times just released this morning:
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If your partner or the HR person in the business has the time/inclination to do so, the actual application is not so difficult (providing no special circumstances). It's just a case of working out what documents they want, it's mainly straightforward. Having an agent is helpful but it can be done without, if you want to. However, if/when the department come back to you with questions, requests etc., that's when you'll really feel better having an agent, especially an experienced one - it makes such a difference at that stage, in my opinion.
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Yes, multiple complaints, had to escalate since most avenues they actually refused to allow us to complain. There is no way to complain to the department, only to third party agencies manning the phones, so only option is to escalate to a different department altogether - also unhelpful. Yes there's a CO, they refuse to engage with us, the employer or the agent. If you have a look at the other thread, most people get a decision in a very short time and it's unlikely yours will go on for as long as mine has - you're still within the normal timeframes, so try not to worry just yet!
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Yep, 11 months and counting. Keep an eye on this 186 timeline thread, it's like a 186 waiting room where we all hang out together while the DIBP quietly ignores our files
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Aha ok. In my experience they are definitely not helpful I often wonder why they even have contact numbers, since all they ever tell you is that they can't help. So it's good to hear they are helpful with other people at least!
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What method have you used to contact the department which is easy and fruitful?
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Fingers crossed this will be your last S56 hang in there mate.
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Wow @M A Z, that's so frustrating. I feel for you. What have they requested? The only positive, like you say, is at least it's something, rather than just complete silence! I suppose it's nice to know you haven't been totally forgotten about. Do you know how long it was between your lawyer speaking to them and the new S56 being issued?
