Hi everyone,
We had given up any hope and I was expecting to travel without my partner. However we did get a response from VACCU and we did get to travel as planned. I emailed them every day, I sent family photos , character references and anything else I could think of. It was very last minute , I think maybe 10 days before we went and an email arrived saying they had looked at the case and saw no reason to refuse the visa it was sent back to the normal visa office in Hobart and approved within 24 hours.
All I can say is email every day ( even though they say don’t) & send lots of supporting evidence. With your application. It’s a really stressful time waiting for a response , I wish you luck and hope you get to travel as planned