Hi everyone,
Our visa was granted in February 2017 for only 1.5 years. We were very surprised but our agent explained that it is normal because business was treated as a new.
We sent to our migration agent a Support Letter which explain that business has been running for almost 15 years by brothers. Unfortunately, couple of weeks before we applied one of the brothers passed away forcing wife to Business owner to redeem his place. Business name was changed and a new ABN number was given however address, name and operations stay as per normal.
Probably all financial documents from past years were sent to agent by employer.
My hubby worked there for 3 years at the time when we applied.
At the beginning I thought maybe all our paperworks weren't enough to prove it but at the moment I'm pretty sure it was the agent fault.
Unfortunately, I have no idea how to check it. Do you have any ideas how to do it? I wanna make sure everything was uploaded correctly.
Why am I thinking this way?
Our visa expires shortly so I tried to contact our agent. Unfortunately without any results. They don't answer my calls and call me back. It's much more stuff which went wrong after our visa was granted so I've been acting very suspicious now.
Yesterday I imported the application on Immi Gov. I found out the Agent didn't attached any support documents for the business. It make sense because in August we sent Support Letter to our agent and 2 months after we received questions from a case officer regarding business. Everything what he asked for was included in the support letter.
The Agency charged us a lot and I need to check if they made a mistake or not.
Thanks in advance
Regards,
Klaudia