Juncobalt

You may have to wait for very long time because enhanced integrity and identity checks will be performed to your application after test. If waiting for more than 8 months before test email, the app is a good one and will be approved very shortly once test done.

That’s a common excuse of the department but it only works for the submissions after April 2017. If you have a good think you will agree with me. If they adhere to the time sequence of submission, the backlogs should be nothing to do with us whose applications are in the very first places of the queue. As we have seen on this forum, quite a few applications submitted recently and/or much later got approved on the same day or in a couple of days after test. This proves backlogs slowing down the processing to be a lie. Additionally, in fact there are nearly equivalent total applications in 2013-2014 and 2014-2015 years as to 2016-2017 but there were never widespread delays occurred to the applicants. If carefully read Ombudsman report, it’s easy to find the true reason causing the widespread serious delays is their so called enhanced integrity and identity checks. Once again to be emphasized, the appalling delays in our applications are NOT caused due to checks themselves taking a lot of time, but due to the deactivation of applications (suspended), which is very clear in the report.

Hi londonluci, I can feel your pain as we are in the same boat. I do encourage these who are subjected to serious delays (i.e. in fact it should be 12 months instead of 14 months after submission and 7 months after test) to take strong actions against them. If everybody do nothing but wait silly, they will be acting as they want and think you do not mind or you can tolerate the serious delays no matter how long it is. This will be a disaster i am sure, coz once the time breaks the threshold (14 months), they will say so sorry we have not set the upper limit of time that an application to be finalized. This is also shown in Ombudsman report that some applications even have been for 5 years, ridiculous. Another reason why delayed applicants need acting now is that god knows when they will change this time frame again to 2 years or even longer. It's hard to say for these crazy persons.

Hi Sheila, My experience suggests the situation may not be optimistic. Even 14 months is the time taken from lodgment to ceremony but they do not care. They tell you're eligible to complain and call again after 14 months expires; in fact till then they have already had you case delayed for at least 3 months (coz approval to ceremony takes at least 3 months as per the current time lines). To be even worse and ashamed, as what I guess, they always leave a back door to themselves, that is, 14 months is the time taken to processed 90% applications. Today, I called again I was told as such words plus they do a lot of checks. S**t words, Ombudsman reported whatever checks do not take 6-7 months and AISO also confirmed the external checks take at most 3-4 months. What's unacceptable is that they lied your application is being processed but in fact it is not processed (suspended). Next week, I will complain again to the Global Feedback Unit with a very formal complaint letter, if by the end not approved, decide to escalate legal action.

More precisely, it depends on the bridging visa type. If the holder has been onshore all the time between two visas (bridging visa A) there is no problem. But obviously he had a bridging visa after the valid substantial visa expired (Bridging E) due to MRT.

You’re not eligible in May 2018 coz ur valid visa was discontinued for some time. Ur new residence requirement is calculated from May 2017 and will be met after 4 years since then. More specifically, u ever held a bridging visa for quite a long time, whigh is one of the factors disqualifying you with residency requirement as DIBP designated. Please refer to https://www.homeaffairs.gov.au/Trav/Ente/Retu/residence-calculator

Chris, thanks for ur example letter. Eddie, I confirmed to have not received such a letter with application ID. Only got an email for the test appointment. It’s very hard to understand why they do things in a very different way. This is typically unprofessional conduct. But it’s not strange coz they are immi, as all that they have been doing throughout citi processing. Inconsistency and no standards are their work guidelines. LOL

Hi Eddie, we are from the same home country. Called Sep they said wait; called half month ago said wait. This Monday made an online complaint to Global Unit of the dept with a complaint letter. Then wrote the app in final stage but couldn’t give a definitive waiting time and with the above explanation. Their excuses have been abused and always in my expectation.

Thank you Chris, but unfortunately DIBP just sent me a 'Citizenship Correspondence Email for a Test Appointment' no acknowledgement email at all. So there is only a client ID in this email; they are too unprofessional, anything relating to citizenship application seems to variable. For example, Eddie, u and I all come from NSW, u have application ID but not the case for Eddie and me. They process the applications totally inconsistently, arbitrarily, no standard, very randomly, lack of fairness, using the case by case and complexity of the cases as the excuses I mentioned. In brief, this dept is disappointing. My app has exceeded 13 months since submission and 6 months after test. I made a formal writing complaint but very disappointing is such that a reply as below 'you will appreciate that applications for citizenship are assessed on an individual basis. Where relevant, a case may be forwarded to another part of the Department to assist with the assessment of your case. Sometimes an applicant may be asked to provide additional information and/or attend an additional interview to assist in completing the assessment. The length of time taken to complete an assessment varies for individual cases and may be undertaken at any point in the citizenship application process. Timeframes depend on factors such as the number of applications the Department is dealing with, the individual circumstances of an applicant and the complexity of resolving each of the criteria in the application.' To be intolerable is that they lie to us, saying that ur case is complex and many factors take time or so called checks. The excuse of delays due to security checks (most time consuming procedure) have been negated by clarification of ASIO that only a very small percentage of these have been caused by errors resulting in a delay in the completion of the security assessment.(https://www.igis.gov.au/complaints/immigration-matters). Also, a series of 'may' factors, e.g., providing additional information and/or attending an additional interview are also liars coz request to additional information and/or an additional interview did not occur to delayed applicants at all. This confirms their excuses. I don't believe anybody recognizes it's fair to process the very fresh apps first, making it approved on the same date of the test of just a few days after test. We are in the very first places of this so long queue but these stupid persons put these late applications in front of us to cut in line. This is to say, if they are so accountable to care ur case, just a few hours work to make it complete, not too complex taking half or even more than 1 year but if they put aside and never look after application, it will be endless waiting and becomes so 'complex' from their mouths.

Hi Chris N Lora, there seems no way importing the paper application into the immi account due to no application ID for paper applications. The DIBP website says citizenship paper application is not importable. I tried to use Client ID as an application ID when importing but no luck. Do u have an application ID (NOT Client ID) in the acknowledgement email for ur paper application?

The citizenship application residency requirement needs no more than 90 days in the year immediately before applying. So if there are more than 90 days of 101 in this year, It seems he is ineligible to apply in 2017.

Application: 09.09.2017 Test email: 09.11.2017 Test: 23.11.2017 Update from Received to Approved on online account: 23.11.2017 Approval letter received: 29.11.2017 (dated 23.11.2017)

I am worrying about their another excuse that 'sorry, Mr Eddie 0719 you belong to the 10% we don't say 90% applications are sure to be processed in 13 months and NEVER PROMISE, that's just an estimate and statistics'. Plus case by case excuse so we are desperate even if the expected time is due. Mine is an example. They are no care, no responsibility, no accountability to us. According to the cases you mentioned above (not the only one) and the fact that permanent resident applicants from the same home country got approved in a significantly varying time, it can be concluded that 1) the so called checks are just excuse they use to deal with the applicants' ANGRY inquiries or complaints on delayed cases. If they checks do exist, the approval timeline for applicants from the same risk rating country should be very similar (a small variance) but it's not the case. 2) some applications in citizenship and PR got approval letter straightaway after the exam (for PR is the submission) suggests the so-called checks are not done on these cases, wherever such applicants come from because EXCEPT security check but police check and other checks at least take some time but now it's 0 day. It can be deduced from 2) the so-called checks are not needed and performed to case, but if your cases happen to be delayed, sorry guys you're unlucky to be 'CHECKED'. There is no way for us to know whether or not it's indeed subject to checks so there is no NO SOLUTION to this excuse, either. LOL Don't forget they have the last one 'you are coincidentally not in the 90%' ; tragically, they do not have the timeline for this 10%.

Hi Eddie0719, Same things are happening to me as well. Cannot apply for the jobs requiring citizenship. What's worse is, I have been unable to do any international travel for more than 1 year. What a shit! I don't know why such low quality staff can get employed there but it's not strange because the department is so. Called last Monday and got nothing. Still asked waiting as they did in Sept over the phone and didn't say how long. Frankly, very disappointing. Believe most agree with that approvals and/or or even ceremony finalization on the applications lodged far latter have destroyed the fairness. Quoted kiwi2768's thread: Honestly, I'm of the opinion that if the DIBP were a private company they would have gone out of business years ago due to sheer incompetence. There is absolutely no excuse for people to be waiting more than six months for their citizenship application to be approved. I'm sure their motto is "No care, no responsibility, no accountability."

Hi Eddie0719, this is why we feel quite upset and disgusting if our application gets 'suspended' for approval for long long time. Waiting does not just waiting itself but means a lot, in particular, when we have overseas travel plans. Also, some jobs may require citizenship; the waiting deprives those on 'waiting list' of the eligibility for job application. I have been unable to do any overseas traveling since the application submitted more than 1 year before. Called this Monday but as expected they are nothing but helpless, always asking to wait. If they were placed on our situations, they would feel even more painful and might never say that endless waiting. Anyway, I will complain next week as mine has exceeded 12 months, still not getting approved. Their time line is 13 months taken for application lodgment to ceremony. Nobody will expect 1 month from approval to ceremony following their normal procedures (even if my app gets approved now). So it means my case is significantly beyond the time frame. I have to say how irresponsible and indifferent such case officers are.