Hey, I applied offshore about a year and half ago.
Today I got an Email saying ¨Due to a transition from paper to electronic processing systems, we unfortunately misplaced your original paper application. If you kept a copy of form 147 and supporting documents at the time, could you please scan the documents, attach them to an email and send them to immigration.berlin@dfat.gov.au ¨
Does this mean I must restart my process? Or do I keep my spot in the queue so tho say?