Hi all
I have now been waiting 8 weeks and 4 days for my 417 working holiday visa to be granted and still no answer. The travel agent I purchased the visa through has chased DIBP twice for me and still no response, I have also been in touch with the processing team via email and chased them twice however no response.
There is a number you can call on the DIBP website which is 0061 131 881... you usually have to hold for approximately 40 minutes to speak to one of the team.
I spoke with a gentlemen called Alex last night and he tried calling the processing team in Queensland however there was no response, he sent them an email and asked for them to email me an update - I'm mindful that they have never responded to any of our emails and that they never will respond.
Its a really tricky situation as I've missed my flight, lost out on a job and also lost money on an Airbnb. The process shouldn't take this long and I HAVE NOT been asked for any medical tests, I don't not have any criminal convictions and I hold a British passport (born in the UK)
Is anyone else experiencing serious delays here??? any advise on what could be going on and who I could potentially call? its driving me insane no hanging around in limbo
Thanks
Nima