Hi Mate, actually I already contacted some of the senators ive been in touch with before, they all told me including Tony Burke’s assistant that it is completely out of their hand, at least at this stage unless overwhelming evidence comes out months from now that a large amount of apps are still unprocessed. Even then they can only criticise and issue public recommendation but can’t force the gov, only something like a lawsuit can potentially make a difference.
Currently here are some options available:
1. Follow up your app with DIBP if you don’t hear back a month or two from now, while it’s unlikely to affect or change anything at the very least if so many are calling about their apps not being picked up, DIBP will discuss these matters internally and might improve their processes if their management is listening.
2. Lodge an official complaint by Contacting DIBP complaints department available on their website, however this can only be triggered only if you get close to or exceed the official wait time (currently 14 months from lodgement)
3. If complaint doesn’t work, you can then raise it to the Commonwealth ombudsman. Again this requires your app to exceed the 14 month wait.
Until then, unfortunately there is nothing than can be done to speed things up or get a proper explanation out of DIBP. You can only wait till your turn comes, hopefully soon so everyone can finally get some relief.
cheers