Thanks for your reply Bungo, and all the advice. Spending the afternoon going through all the emails from the migration agent in oz, i managed to find a guide to apply for the medical and, therefore, the hap ID i presume. So i guess its been partly my fault in the delay. I've lodged this so fingers crossed that comes back quickly and i can book up the medical and get this visa underway. Theres so much information it is overwhelming to do on your own so i may look into uk based agents to help with this application.
Like you said, its a case of being literal and safe with your answers. It meant listing all 13 countries while travelling and the arrival/departure dates just for this medical :wacko: