Once we get the PR - lets not forget about this pathetic system and we should do something to raise voice against this non-transparent activity - I believe Immigration is only place where the customers who pay their hard earned huge money and receive ZERO customer service or acknowledgement about where we are. From my understanding, considering todays technology - there is no reason an application should take that much long. I understand back log etc. but this is not something that is not manageable. My Boss says - if Govt wants to raise money they impose it to the non-residents who doesn't have voting rights; for example - higher immigration application fees, spouse application fees added etc.
Unfortunately, most of us after receiving PR - will forget about this pathetic pain!