Thank you very much for the document, I tried to tirelessly navigate myself around the immi website but to no avail, so what you have provided is very useful :rolleyes:
I think you are right when you say they don't know what they are talking about, every person I speak to there always says something different which doesn't help when you just need a solid answer!
Not really loving the fact that the timeframes have crept up too, that can't be helped though sadly.
When I asked the girl if me being out of the country would upset the decision at all, she just said 'Hmm, shouldn't do...'. Brilliant.