hi we used This is Australia in Surfers Paradise, queensland. They were amazing. I was up against time as I had to lodge my visa before my 45th birthday to get the 15 points, they would send me a list of what I needed to do at several stages throughout the process so that when the time came to lodge, the documents/info was all there, making the process less stressful. My visa was lodged about 8 wks before my birthday. The whole process took around 8 months, couldn't have done it without them. I am a nurse from Scotland and applied whilst in the UK. Good luck, hope this helps
Carolann