Hi ANU17! I just got my BVB recently. I went to one of the DIAC offices here in Syd (I think you can go to any DIAC offices over there, they're all the same) and gave the application form, after two days they emailed me the BVB Grant letter. Visa label is optional as they verify now electronically, check with your country if you need visa label and if you do you have to pay extra for it, but here in AU you don't need the visa label.