hi all, we lodged our 190 visa in June but we used an agent. Ixp, previously global visas. Yeah I no they have bad reviews etc but we made the mistake of using them.
anyway, I've had a phone call tonight from my case worker saying they have gone into liquidation and my case worker now works for guardian visas. I'm absolutely devastated.she is telling me she will continue my case work for £300. The 190 visa has been lodged - I have the receipt but to my knowledge we haven't been allocated a case officer yet. I desparelty need to get I touch with some one about this... I want to contact the case officers team so they can contact us directly when they allocate a case officer.
Please can some one help!!?? I'm not paying another £300 to what I'm guessing is a scam? I have tried ringing ixp but the numbers constantly engaged.
How can I contact the case officer team?? Or where does the 190 visa go when lodged? I urgently need to contact someone
Please can some one help we are in turmoil!
thank you