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What's your opinion about it?(IGIS reply)
You have made a complaint to the Inspector General of Intelligence and Security. We do not process visa applications or make security assessments. The Australian Security Intelligence Organisation (ASIO) is the agency responsible for conducting security assessments. We are able to review ASIO actions to provide assurance that they are legal and proper.
Visa applications often take more than 12 months to process, particularly if they require a security assessment. If your visa application was lodged less than 12 months ago, we do not ordinarily take any action. Also, if we have already looked into a complaint about this visa application in the last 6 months, we might not take any further action at this time.
We will use the information you have provided to investigate your complaint, and may contact ASIO or the Department of Immigration and Border Protection about this visa application in order to check the handling of any security assessment which may be associated with the application.
We can check whether or not ASIO is acting unreasonably or has made a processing error but we are not able to direct them to change the priority of a case, or make the process quicker for a particular applicant. The Department of Immigration and Border Protection may be able to prioritise your application in extenuating circumstances.
Where we identify an issue requiring resolution, we liaise with the relevant agencies about the issue. Where possible we will advise you in general terms of the outcome. Please note that it may be two to four weeks before we are able to respond to you.