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  • Gareth 666
    Gareth 666

    Getting around Melbourne

    Having moved down to Melbourne after a brief stay on the Sunshine Coast, we've had to learn our way around and the best ways to do this. Hopefully some of the experience gained can help other newbies or visitors to this beautiful city. I'm not an expert on the subject but I'm wiling to share what I know and stand to be corrected wherever I've gone wrong.... (probably a few times!) Here goes....

    THE CAR...

    Lets start with probably the most common, driving. Most of the roads are pretty good and signposted well and with google maps or, in my case apple maps, navigation is quite straight forward. There are many major arterial highways linking the various suburbs and added to these are a couple of toll roads. Toll roads tend to be signposted in blue and can follow on from a normal highway. There are always signs before you reach the toll warning you where the last exit is. There are no toll booths on Melbourne's toll roads. Collection of tolls is done automatically, without slowing down or stopping. At each toll point, vehicles pass under a gantry which is fitted with both communication scanners and cameras. If a motorist has fitted a small electronic tolling tag to the windscreen of their vehicle, the gantry scanner communicates with that tag to register usage of the toll road to the motorist's toll account. For vehicles not fitted with electronic tags, overhead cameras use number plate recognition technology to identify the vehicle for billing purposes.

    Melbourne has two toll road operators - Transurban who manage CityLink, and ConnectEast who manage EastLink.Accounts for use on all of Melbourne's toll roads can be set up through either of these toll road operators. These accounts will also work on any toll road in Australia if an electronic tolling tag is also fitted to the vehicle. Drivers with interstate toll road accounts and electronic tags installed in their vehicles can immediately use all of Melbourne's toll roads.Alternatively, casual toll road passes can be purchased either prior to or up to 3 days after initial toll road use. Casual passes can cover usage on either a specific toll road or on all of Melbourne's toll roads.

    CityLink

    CityLink

    CityLink consists of three tolled roads:

    • Southern Link (M1) - Monash Freeway between Power Street (Southbank) and Toorak Road (Malvern). It includes the Domain and Burnley Tunnels.
    • Western Link (M2) - Tullamarine Freeway between West Gate Freeway (Port Melbourne) and Bell Street (Strathmore). It includes the Bolte Bridge.
    • Batman Avenue - between Flinders Street and Olympic Boulevard (Melbourne). It extends from south of entrance "A" to north of entrance "B" at Melbourne Park.

    See CityLink or phone 13 26 29 (+61 3 9945 0800 from overseas).

    EastLink

    EastLink

    EastLink consists of one continuous toll road:

    freeway-map.png

    Toll road signage

    Toll roads in Melbourne have blue signage with gold coloured lettering. This is in contrast to the green signage with white lettering used on roads that do not require the payment of tolls for their use.

    EastLink Tollway West Gate Freeway

    Visitors to Melbourne

    Are you driving a rental vehicle?

    Most hire car operators will have arrangements in place allowing you to drive the vehicle on Melbourne's toll roads without restriction and you will be automatically billed for any usage. These arrangements will either consist of an electronic tag fitted to the vehicle's windscreen or the registration of the vehicle's number plate with toll road operators for identification during your rental period. Confirm these arrangements when collecting your vehicle. Additional processing charges may be added to standard toll fees.

    If your hire car operator is covering all toll usage, you should not contact toll road operators to buy toll passes or pay for usage, otherwise you may end up paying twice.

    Are you driving a private vehicle fitted with an electronic tag?

    Electronic tags issued by any toll road operator in Australia will work seamlessly on all of Melbourne's toll roads. Simply drive though toll gantries without stopping and usage charges will be automatically billed to your own toll road account.

    Brisbane - Go Via
    Go Via
    Sydney - E-Toll
    E-Toll
    Sydney - E-way
    E-way
    Sydney - Roam
    Roam
    Sydney - Linkt
    Linkt

    Are you driving a private vehicle without an electronic tag?

    If you currently have a toll road account with CityLink or EastLink in Melbourne, and you have registered your vehicle's number plate with them, simply drive through toll gantries without stopping. Toll charges will be automatically billed to your own toll road account. You will be charged a number plate matching fee, however this is waived for motorcycles.

    If you currently have a toll road account with a toll road operator in Brisbane or Sydney, and you have registered your vehicle's number plate with them, your registration number will be photographed as you drive through toll gantries and offered to other toll road operators to see if any will accept the charge on your behalf. If that charge is accepted by your own toll road operator, then it will be directly billed to your Brisbane or Sydney toll road account, including either a number plate matching fee or a no tag fee.

    Casual toll road passes issued by Brisbane or Sydney toll road operators are not regarded as toll road accounts and cannot be used on Melbourne's toll roads, except for the Linkt Sydney Pass.

    Otherwise if you don't have a compatible toll road account or accepted casual pass, you will need to make payment either prior to or no more than 3 days after using a toll road.

    Casual toll road passes can be purchased by either:

    • Visiting the CityLink or EastLink website and making payment online
    • Phoning CityLink on 13 26 29 or EastLink on (03) 9955 1400
    • Purchasing a pass at selected newsagents, 7-Eleven and United Petroleum service stations

    When purchasing a casual pass, you will be asked to provide your vehicle's registration number so that it can be recognised by cameras when driving through toll gantries.

    CityLink casual passes provide unlimited travel for 24 hours for a fixed fee on either the entire tollway or just the "Tulla" section between Bell Street and Flemington Road. There is a special weekend pass that offers unlimited travel on the entire CityLink tollway from midday on Friday to Sunday night for the same cost as a weekday 24 hour pass.

    EastLink casual passes are single trip passes that cover one journey of any length in one direction on the tollway. Therefore a return trip on EastLink requires the purchase of two passes.

    A convenient option for visitors to Melbourne planning to make multiple trips on any of Melbourne's toll roads over an extended period of time is a Melbourne Pass. No electronic tag is required and tolls are automatically charged to your nominated credit card using number plate recognition technology when driving through toll points. This arrangement simplifies things as you don't need to keep buying casual passes and you only accumulate charges when you actually use toll roads. The Melbourne Pass is valid for up to 30 days. It cannot be used on interstate toll roads.

    Are you unsure if you used a toll road in your private vehicle?

    If you have used a toll road without a valid toll account or casual pass, then sometime after 3 days since your first toll road journey, an invoice will be posted out to the registered owner of the vehicle. This invoice will request payment for outstanding tolls and it will also include additional processing fees.

    To avoid having an invoice issued which attracts additional fees, ensure you contact the appropriate toll road operator if you think you may have used their toll road. You have 3 days from the beginning of your first journey on the toll road to check if you have incurred any tolls and make payment.

    Here's a link to tolls and fees, probably best to follow this link as any prices I post would be subject to change: https://www.citylink.com.au/help/payments-tolls-and-fees/tolls-and-fees/what-are-the-tolls-and-fees

    Driving in general we find to be more aggressive than our experience in on the Sunshine Coast. It's not often you'll get let in to a stream of traffic by simply indicating, you need to take your life in your hands and shove in, most will then yield. There are traffic lights aplenty but none seem too well synchronised so the traffic flows from one set to the next in any direction. Red lights get jumped on many occasions so beware before setting off from your green light. There are red light cameras scattered around and falling foul of one will cost you $389 plus 3 demerit points.

    PUBLIC TRANSPORT

    As with most major metropolitan cities, Melbourne has a good Public Transport infrastructure. This is made up of Trains, Busses and Trams. All services fall under the banner of PTV (Public Transport Victoria) and fares are paid using a MYKI pass, similar to an Oyster card or an Opal card. The base payment for the card is currently $6, with various concessions available at $3. 

    Buy a myki

    Choose your myki card from the list below and top up to start using public transport.

    myki card types

    Card type

    Cost Who's eligible to use this card?
    Full Fare $6
    • People aged 19 years and over with no concession entitlement
    • International visitors 19 years and over
    •  
    Concession $3
    • Victorian Healthcare card holders
    • Australian Pensioner card holders
    • Seniors from other states in Australia
    • PTV ID card holders (Primary, Secondary, Tertiary or Asylum Seeker)
    •  
    Children $3
    • Children aged 5 to 18 years (including visitors from other states and international visitors)
    • Children aged 4 years and under travel free and don't need a myki
    • Customers aged 17 and 18 must carry government issued proof of age ID (such as a passport, drivers license or proof of age card)
    • Children aged 16 and under don't need proof of age to travel
    •  
    Seniors $3
    • Victorian Seniors Card holders
    • Seniors receive a free myki with their Victorian Seniors Card
    • Seniors from other states in Australia must buy a concession myki

    myki Explorer

    Visitors to Melbourne and Victoria can buy a myki Explorer. The pack comes with a ready-to-use card, handy maps and discounts to some of our favourite places.

    Buying a myki at a retail outlet

    Visit the myki retail outlets page.

    Buying a myki on board a bus

    Buy a myki on board a bus within the myki area and top up to a maximum of $20. Routes 401 and 601 do not sell or top up myki cards.

    Buying a myki online or via the call centre

    If you're buying a myki card online or through our call centre you'll need to provide your postal address so we can send you the card. We'll delete these details within 30 days of sending you the card. Your myki will take seven to 10 business days to arrive. Once you receive the card you need to top up so you're ready to travel. 

    You can also register your myki. This protects the balance of the card if your myki's lost or stolen. When you buy a registered myki online or from the call centre, you can choose to print your name on it.

    Buying a myki with an overseas credit card

    Credit cards issued outside Australia cannot be used to buy myki cards online.

    Buying a myki on a V/Line train

    V/Line conductors sell myki cards pre-loaded with myki Money for travel to and from V/Line stations between Melbourne and Geelong, Ballarat, Bendigo, Traralgon and Seymour.

    • Full fare cards cost $30 and include $24 myki Money.
    • Concession cards cost $15 and include $12 myki Money.

    Pre-loaded myki cards are also available to purchase at staffed V/Line stations outside the myki enabled area (beyond Geelong, Ballarat, Bendigo, Traralgon and Seymour).

     

    Fares

    Your ticket and fare will depend on where and how you're travelling. We define the metropolitan area as Melbourne and the rest of Victoria as regional. There are some exceptions which we explain on the metropolitan fares page.

    There are many different types of tickets, detailed in Concession and Other passes. If you're unsure which ticket is best for you, give us a call on 1800 800 007.

    Metropolitan fares

    Metropolitan fares cover zones 1 and 2, find out more at Metropolitan fares https://www.ptv.vic.gov.au/tickets/fares/metropolitan-fares/

    Regional fares

    Regional fares cover travel within regional Victoria, find out more at Regional fares.https://www.ptv.vic.gov.au/tickets/fares/regional-fares/

    Travel benefits

    Find out if you're eligible for free or discounted travel at Travel benefits.https://www.ptv.vic.gov.au/tickets/fares/travel-benefits/

    Concessions

    Find out if you're eligible for a concession fare (a 50 per cent discount on a full fare) at Concessions.https://www.ptv.vic.gov.au/tickets/fares/concession/

    Free travel passes

    Find out if you're eligible for a free travel pass at Free travel passes.https://www.ptv.vic.gov.au/tickets/fares/free-travel-passes/

    Other free travel and vouchers

    More travel products, Other free travel and vouchers.https://www.ptv.vic.gov.au/tickets/fares/other-free-travel-and-vouchers/

    Zones

    Victoria's public transport network is separated into fare zones. Find out which zones you travel in at Zones.https://www.ptv.vic.gov.au/tickets/fares/zones/

    We have found public transport in Melbourne to be generally clean, punctual and good value. I particularly like the early bird travel that allows MYKI card holder free electrified train travel before 7.15am. Other free travel options are:

    Free travel The free travel listed below is applied automatically when a customer touches on and touches off:

    > early bird travel – all mykis provide free travel for journeys on Melbourne train services between railway stations at which electrified trains stop when touch on and touch off both occur before 7.15 am on a weekday. No product is created on the myki as a result of this travel. The policy intent is to provide free travel for those who touch off before 7.00 am. However, as trains scheduled to arrive close to 7.00 am may be delayed, an additional 15 minutes is allowed for customers to touch off. Where touch off occurs after 7.15 am, a normal fare will be charged. To allow sufficient time to disembark and reach a myki reader to touch off, it is recommended that customers treat a 7.00 am arrival time as the cut off time for Early Bird;

    > free Saturday and Sunday travel – customers travelling using concession mykis coded VS (Victorian Seniors Card holders), DSP or CAR (Disability Support Pensioners and Carer Payment recipients) receive free travel on Saturdays and Sundays for journeys in only one or two consecutive zones. For travel in more than two zones the fare for the entire journey will be charged;

    > free Sunday travel – customers travelling using mykis coded FFS or CFS (DHS Carer Card holders) receive free travel on Sundays for journeys in only one or two consecutive zones. For travel in more than two zones the fare for the entire journey will be charged.

    TRAINS

    There's a good network of trains covering a large part of the city and suburbs. Based on the good old London Underground maps, lines are coloured and easy to negotiate. There are several stations where two or more lines meet to allow travel across the network without having to go into the city centre to come out again. The lines are overground in the main meaning level crossings for car drivers, although many busy ones are being replaced with overpasses or underpasses. 

    4yxgDza.png

    TRAMS

    In addition to the train network there is a tram network although this isn't as far reaching as the train network.

    Yarra-Trams-New-Tram-Network-Map-20111.j

    There are also free trams running in the city centre. The free tram zone is clearly marked and covers most of the CBD. 

    Free-Tram-Zone-600x412.jpg

     

    HELPFUL APPS

    There's a couple of apps I've found useful. I'm on Iphone but I'm sure there'll be Android versions. First up is 'Pay24'. You can top up various accounts from your phone including CityLink, E-Toll, EastLink, Myki, Opal & Go Card. You can put your whole families Myki cards on the app so you can top up the kids if you're not with them and they run out of credit. Secondly there's the 'PTV' app. It has a journey planner, location search that will tell you the next 5 services (bus, train and tram) transport maps and more. Lastly there's 'City Rail Map'. This does exactly what it says on the tin. It has maps for cities around the world and has a route planner thats quite helpful. 

     

    CYCLING

    Cycling is possible around the city, there are cycle trails away from the roads as well as cycle lanes along the main routes and beside train lines. Cycling on the main roads is allowed (apart from the Freeways & Toll roads) but isn't for the feint hearted. I'm an experienced cyclist used to narrow UK 'B' roads and close calls with the occasional car but on the roads here it's an almost minute by minute close shave, even if you have more lights than Oxford Street at Christmas!! Out in the countryside however you seem to get more consideration. There are cycling tours in the vineyard areas and if you've got the legs/lungs for a good climb then there's some breath taking scenery to be taken in from the saddle. 

     

     

     

     

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