Always worth checking to see if all e mails with important info has been received even if you have got the 'emailed received and forwarded' message.
We waited six weeks before asking, only to find out they were waiting on police checks and Perth form 1100 which were forwarded 6 weeks earlier.

So we resent police checks and contacted Perth gov asking them to resend form 1100.
If youve been waiting a while...CHECK.