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We used HIFX a couple of months ago to transfer money to OZ. It was fine except that when a week had gone by and the money still wasn't showing up in our Oz account we rang to find out why not. It turned out because we have the surname Smith the Australian Financial Regulators wanted to do some further checks on us and why we were sending the money. Apparently Smith is used regularly by money launderers!! HIFX hadn't made any contact with us and I wonder if they would have if we hadn't contacted them first - apart from that they were fine and we got the best rate for that moment.
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Newhaven,East Sussex to Perth, Western Australia
Sent off Spouse Visa Application 18/10/2007
Arrived Perth 14/6/2007.
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