NigelWaring Posted December 28, 2009 Share Posted December 28, 2009 This article is so true but sadly most managers will, like they do with most other problems, ignore it. Newsfactor Article 28th December 2009 Newsfactor is a really good website, excellence in technical articles and common sense ones like this. Link to comment Share on other sites More sharing options...
Guest siamsusie Posted December 28, 2009 Share Posted December 28, 2009 This article is so true but sadly most managers will, like they do with most other problems, ignore it. Newsfactor Article 28th December 2009 Newsfactor is a really good website, excellence in technical articles and common sense ones like this. Good post Nigel. I dont do bad customer very well at all. They get one chance and one chance only! I believe in complimenting people on great service, making people appreciated but I am not adverse to telling a flight attendant/Dr's receptionist/checkoutchick what I think about their cruddy service either. I mean Nigel, it takes a couple of seconds really to leave an overpacked trolley (unpaid for) in the aisle in Woolworths, but it hurts me to have to wait possibly 11 hrs in a capsule to tell a F/A that her snotty nosed service sucks (in case she spits in my food) :laugh: Happy New Year Nigel:wubclub: Link to comment Share on other sites More sharing options...
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