Just a quick note to anyone that may be looking for some recent experiences with shipping companies. Yesterday we had our 20ft container packed up and taken away for shipment from Perth back to the UK which we are returning to on October 12th permanently.
We had many companies come out to us and quote but i couldn't recommend highly enough the services of Chess. Obviously only half of the shipment process has completed with the arrival and unpacking back in the UK still to commence but i will provide an update when that happens and do not envisage any changes to my positive feelings of the this whole process so far.
Chess were by far the cheapest and although sometimes cheaper is not necessarily better i was very confident that these guys would deliver on my expected service. I think even if they had been more expensive i would have gone with them because of how comfortable i felt about the whole process and the vibe i got from the very first day i contacted them, being the cheapest was just an added bonus to the whole process!
From the moment Paul came out to quote on our freight to the freight being collected it was smooth, hassle free, easy and enjoyable. The quote was based on a measurement estimate of 28 cubic metres. I do not think he could of been anymore spot on with that measurement if he had tried. Everything we wanted to take was included and packed into the container so precisely. Paul was fantastic, down to earth and did not try to sell anything, it just naturally happened because of how comfortable we felt dealing with him. None of this cheesy pushy sales pitch. Once i said i would sort my own insurance out that was it. no more on the matter and no pushing to get me to take up the insurance through the freight company which would have been about 3 times the price based on quotes from other company's. I didn't even need to ask Paul for a quote because i took the fact he asked once and after i said i have done it myself he didn't mention it again and said good job! BTW for freight insurance, Letton Percival were bang on for price and service. And to top it off the shipment will take just 4 weeks from Perth to London. I was under the impression 8 weeks was the minimum so that was an added bonus as we have a rental property already secured when we get there in mid October!
The guys who collected our freight were brilliant, funny, professional and easy to be around. Everything just felt right and when you are upping and moving to the other side of the world those moments of feeling comfortable and not worried are welcomed with open arms.
As i mentioned above i do not expect the second half of the process to be any different even though its Chesses UK partner Britannia who delivery our furniture.
Give them a go, i think you will be pleasantly surprised at the cost and service compared to a number of other company's. Just incase anyone is interested we paid $7200 for full shipment and delivery of our 20ft container.