Have seen a few posts recently regarding whether you're definately allowed extra baggage allowance when migrating. We were told when booked our flights with singapore airlines that we would get 40kgs each if had permanent visa in our passports, our tickets still stated 20kgs each so decided to e-mail them for confirmation.
Thought i would post the e-mail we received back to let everyone know:
We are pleased to inform you that Singapore Airlines offer double baggage allowance for the first time migrating passengers holding an Unused Migrant Visa which states that it is valid for an Indefinite stay in Australia.
If you are holding correct visa, you will be eligible for double baggage allowance i.e 40 kilos per person upon check-in at the airport. If not holding correct visa, your baggage allowance would be as per your ticket.
Please be informed that Singapore Airlines has a strict procedure with the migrant baggage polices. Passengers will not be entitled to double baggage allowance, if they are holding a dual nationality or any other visa e.g: Temporary, Spouse, Provisional or a Stamped Visa.
You are not limited to the number of bags that you check in for your flights as long as the sum total does not exceed your free baggage allowance. But due to health and safety laws each checked in bag must not exceed 32kgs in weight. If you exceed with your free baggage weight limit, you will be charged excess baggage rates.
For excess baggage rates, may we request you to log on to www.singaporeair.com. You may navigate through to this information from our Home Page/Before You Fly/Plan&Prepare/ Baggage/Excess Baggage.
I hope this helps your enquiry.
Thank you for choosing Singapore Airlines.
Have printed the e-mail off and will take it with us - just in case lol