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I've used HiFX on several occassions for both small and large transactions and they're great. Just remember that the exchange rate on the website is a business rate and not the rate that you will actually get, it's usually a couple of points less i.e. 2.37. There are no charges for the transactions or to transfer the money to Australian bank accounts, the only stipulation is that the money comes from an account in your name. Everything can be done via the phone as a recorded transaction and you can make payment via internet banking.
The exchange rate has been going down, for a couple of days in early Sept it went up and then back down again, so it's nice to see it coming back up again, from what my friend tells me, it seem to go up around Christmas time as she comes over to the UK every year.
HTH
Sara
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