I would be interested in trying to identify patterns in what DIAC does - e.g how do they process paper applications v. online applications, or can you do a DRC case yourself (unofficially) without the help of an MA.
At the moment the MAs hold a lot of that knowledge, but they don't share it with us, because if it becomes common knowledge, who in their right mind would pay a MA if the ins-and-outs are in the public domain.



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