ColleenR Posted December 22, 2014 Share Posted December 22, 2014 Hi, any ideas how I can get in contact with our case worker? We have had our visa granted but having issues and really need to talk to our case worker but have no contact detail only her name. We have never been in contact with her because we were using a migration agent but are no longer using them. Any ideas, the immi website is a maze? Have rung a few numbers and sent emails to any address I can find but now stuck.:eek: Quote Link to comment Share on other sites More sharing options...
MaggieMay24 Posted December 22, 2014 Share Posted December 22, 2014 The CO name and email details would be on the letter that comes with the visa grant. What type of issues? Once the visa is granted, it's final so nothing really a CO can change. Quote Link to comment Share on other sites More sharing options...
lebourvellec Posted December 22, 2014 Share Posted December 22, 2014 Once your visa has been granted - they are no longer your CO and unlikely to communicate with you. You need to go through the normal helpline channels or contact a registered migration agent. Quote Link to comment Share on other sites More sharing options...
ColleenR Posted December 23, 2014 Author Share Posted December 23, 2014 That's the problem we can't find a helpline, we've requested information from the immi website but nothing. Am going to call go Matilda for some advice. Its basically to ask if we should apply for our daughters child 101 visa while we're still in the UK or wait until we are in Australia in June. Obviously will be getting her a visa to get her into the country. I don't think I her pr visa will be granted before we leave but thought it might possibly be quicker to arrive if we apply for it in Australia. We want to try and avoid having to leave Australia to many times because of the conditions of the evisitor. Hope this makes sense x Quote Link to comment Share on other sites More sharing options...
wrussell Posted December 23, 2014 Share Posted December 23, 2014 That's the problem we can't find a helpline, we've requested information from the immi website but nothing. Am going to call go Matilda for some advice. Its basically to ask if we should apply for our daughters child 101 visa while we're still in the UK or wait until we are in Australia in June. Obviously will be getting her a visa to get her into the country. I don't think I her pr visa will be granted before we leave but thought it might possibly be quicker to arrive if we apply for it in Australia. We want to try and avoid having to leave Australia to many times because of the conditions of the evisitor. Hope this makes sense x DIBP helplines are about as useful as mammary glands on a bull. You might be well advise for your child to apply for a visitor visa and then apply for child visa onshore. Do not take this as considered professional advice. I strongly advise you to consult a RMA for advice; particularly where the welfare of a child is at issue. Quote Link to comment Share on other sites More sharing options...
MaggieMay24 Posted December 25, 2014 Share Posted December 25, 2014 DIBP would at best tell you that you can apply either way (offshore first or tourist/onshore). They won't give you advice. You're better off speaking with a registered migration agent for that. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.