Hi,
Just letting you all know not to use Parcelforce!!!!!! I have read some threads about other DHL and other couriers and they seem fantastic compared to the traumas we are having with Parcel force.
We where advised by the post office that parcel force would get our TRA there in 7-10 working days, we were given a tracking number to track if it got there, unfortunatley, 30 days later and numerous phonecalls later they cannot trace it, it was a meesely £25.25 for International standard, i now wish i had paid £125.25 just to make sure it got there.
By the way, the customer services treat it like i have sent a christmas card, saying they will compensate the value of the paper, NOT VERY HAPPY!!!!!!!!
Regards
Rache76 :(
Location: Moonee Valley, Melbourne - Formerly Eastleigh, Hampshire
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Hi Rachel, so sorry that you are having so much stress
I used interparcel as recommended on here (just did a search, they were easy to find on the net)
my TRA went in a large jiffy bag and weighed just under 1kg - it cost £22 and was at TRA 3 days after leaving UK - left 12ish Fri and arrived first thing Mon - EXCELLENT will use them again
I hope you copied everything? I nearly forgot but did copy everything that went in the parcel including the application form
will keep fingers and lots of other things crossed that it turns up for you
Thanks to everyone who replied.
I emailed TRA last night and by this morning i have had confirmation that our application had been received on 16th November, i have no idea why Parcelforce are in the dark about it being received, but who cares at least it is there and not floating around anywhere.
We used the International standard, which i still don't recommend, because in the small print it is not guaranteed delivery (at all), but i know of other packages that are, i know in the future i will use either DHL or interparcel one that can be tracked all the way!!!!!
Rache
Sorry to hear the stress caused, some people just dont seem to care anymore :!: :twisted: I used the Royal mail sign for service, it cost me 5 pounds and was insured if they lost it, 10 days later i had confirmation that they had recieved the application form when royal mail said they would :!: Very pleased :D :Beckyx.
Sorry to hear the stress caused, some people just dont seem to care anymore :!: :twisted: I used the Royal mail sign for service, it cost me 5 pounds and was insured if they lost it, 10 days later i had confirmation that they had recieved the application form when royal mail said they would :!: Very pleased :D :Beckyx.
