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Health Operations Centre Issues (HOC) and MOC-2011


Guest miguelaustro

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Guest miguelaustro

The Health Operations Centre (HOC) assesses and processes offshore Immigration health examinations.

 

Permanent visa applicants:

All applicants for permanent visas, including the main applicant, partner and any dependants, must be assessed against the health requirement. Even if the applicant's partner and dependants are not included in the visa application, they must still be assessed against the health requirement.

 

Applicants for a permanent visa will be asked to undergo a medical examination, an x-ray if 11 years of age or older and an HIV/AIDS test if 15 years of age or older, as well as any additional tests requested by the Medical Officer of the Commonwealth (MOC).

 

From the Check the progress of an application website, typical Application Status are:

 

1) "Further medical results received"

HOC received your envelope.

[process takes 2 days after received]

 

2) "Health requirements outstaning"

HOC decides if the applicant has local clearance capability. Here should be checked if applicants belong to class A (no significant history or abnormal findings) or class B (Significant history or abnormal findings present) according to assessed by the Panel Doctor in the FORM 26 (point "24 Recommendation"). For example: If applicant is Class A and lives in gazetted countries, the process is faster than B.

 

This step involves checking of: envelope arrives sealed, applicant identity, doctor identity, all reports certified and translated to English (if required)

and correct tests done.

 

Today many "overseas medical test" for permanent VISA go to LCU (Local Clearance Unit) regardless of class A or B (I'm not sure why: Efficient, HOC collapsed?). Nevertheless, DIAC do not require a MOC assessment on all applications for permanent entry visas, and is therefore largely reliant on overseas panel doctrors and COs to ensure that health examinations and tests are conducted in line with DIAC requirements.

[delivery process takes from 2 days to 1 week after 1 - don't frustrate if status doesn't change, sometimes online status are not updated but the process continues]

 

3) "Further medical results referred"

If not tuberculosis(TB), medicals (X-ray, hepatitis, VIH/AIDS, TB/blood tests or relevant considerations) are received by LCU.

Key Functions from LCU are: Processing and local clearance of medical results sent from panel doctors, Process 'A' cases, referral of health assessment 'B' cases to HAS (compulsory for permanent VISA).

In addition, medicals will be referred from LCU to a MOC (HAS) if any criteria for 'A' not met, problems with identity, panel doctor not found,medical results not legible or high risk country.

 

[this process takes 3 weeks to 2 month after 2 depending on your health condition (or a family member) and whether new assessments are required].

(Category 2 is currently taking 3 weeks -approximately -)

From here you may go to 4 or 5, depending on a MOC opinion from HAS.

 

4) "Further medicals required"

If necessary, MOC may also ask any applicant to undergo extra medical reports: full medical history, medical reports from specialists, reports from school, others. You or your Agent will receive an e-mail from HOC (see below).

Contact to DIAC if you have not yet received notification about these requirements, after your status has changed.

New tests/medical reports should be sent to Global Health (same building of HOC in Sydney)

[same day you receive a letter asking you extra meds, the status will change to 4.]

 

4.1) "Further medical results referred"

If 4, extra medicals received by Global Health are sent to a HAS again for further review.

[2-4 days after meds are received the status will change to 4.1]

[process and final decision/advice takes 3 weeks to 2 months, depending on many factors]

(Category 2 is currently taking 3 weeks -approximately -)

 

5) "Health requirements finalised"

Finalised is a status that means each documents fulfills requirement to be analyzed by a MOC. MOC takes from 1 to 4 days for a decision.

Outcomes are entered in HATS (Health Assessment Tracking System), overseas post/case officer

is notified of this outcome. Nevertheless, MOC can ask you to undergo new tests again. You will go to 4.

 

If not extra test are required, Case Officer deciding visa applications is notified and must accept the opinion from MOCs. After that CO will update the document checklist. It seems in this exactly time you will see "met" or "not met" in the website.

[you will see this status 2-4 days after a MOC from HAS decides over your health criteria]

 

If all meds are "met" and the rest of the VISA requirements too, congratulations! DIAC will inform you VISA is granted.

Else, if "not met", you can think in a re-view by means of a lawyer, a "Health Waiver" possibility (very difficult but possible) or even to think in another country.

 

 

This is typical letter from HOC to Panel Doctors, if 4 ("Further medicals required"):

===============================================================

Dear Panel Doctor,

The bearer of this letter, Person X, DOB: /date/, F is required to provide further medical information (details given below).

Please include the following information:

A current further assessment from

"list of specialist here".

 

Please forward a further report addressing

"list of requirements here"

 

The report must be sealed by you, the Doctor, stamped and signed, then sent from your clinic to the Global Health (GH) at the following address:

Global Health

Department of Immigration and Citizenship

Level 3, 26 Lee Street

SYDNEY NSW AUSTRALIA 2000

Please include a copy of this letter when sending any further documents to the Global Health.

Please do not hesitate to contact GH with the details provided below, should you require further clarification or information.

Global Health, Level 3, 26 Lee Street Sydney NSW Australia 2000

GPO Box 9984 SYDNEY NSW 2001 Facsimile 61 2 8666 5901 Email:

Health.Operations.Centre@immi.gov.au Website: www.immi.gov.au

===============================================================

 

 

This is only a guide for understanding the process. Hope this is useful for you.

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Guest miguelaustro
hi

my meds still shows "health requirment outstanding " from 3rd feb

whats next

gill

 

document checklist is not always updated, but the important is your visa case officer has accessed to your meds (things are moving)

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  • 4 months later...
Guest javid

Our Further medical results was referred on 6th June 2011

Health requirements was finalised ( for My Wife) 27th June 2011

Medical status in Document Checklist was met ( for My Wife) 7th July 2011

X-Ray status in Document Checklist was met (Mine ) 7th July 2011

Medical status in Document Checklist has been change to Further Checking Required ( Mine) 7th July 2011.

javid.png

 

I have NOT got any notification on what I need to do so I think I better wait until something happen.

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Guest Altium
document checklist is not always updated, but the important is your visa case officer has accessed to your meds (things are moving)

 

I've got "Health requirements outstanding" at the moment of my visa application

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  • 1 month later...

Hello

I have been asked to get 2 specialists Report

which I already have done.

I emailed case officer last week and that's what I've got:

"The medical report has been received by the Health Operations Centre in NSW.

You will be contacted when the report has been assessed by a Medical Officer and an assessment provided to this office."

 

Now It's been 9 days since Further medical results received, still have NOT heard anything yet. I'm kind of worried

how long do you think I should wait?

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Guest miguelaustro
Hello

I have been asked to get 2 specialists Report

which I already have done.

I emailed case officer last week and that's what I've got:

"The medical report has been received by the Health Operations Centre in NSW.

You will be contacted when the report has been assessed by a Medical Officer and an assessment provided to this office."

 

Now It's been 9 days since Further medical results received, still have NOT heard anything yet. I'm kind of worried

how long do you think I should wait?

 

process and final medical decision/advice takes about 3 weeks at the very best. Be patient, don't think at all about this, relax and only check the website status each 2 or 3 days, not each ten minutes!! ;-) (good luck! :cute:)

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Guest miguelaustro
Hi Miguel

What if the application is paper based? how can I inquire my medical's status?

 

thanks

 

I'm afraid in this case is not possible to track online :(

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My medicals have reached HOC one month back. I appeared for them 40 days back. And haven't beenn finalized yet. The online status hasn't been updated either. But I emailed and got a reply from CO that is alright the status hasn't chnged. my medicals are referred to a Medical officer of commonwealth.

 

I don't know how long its gonna take now :/

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Guest loveaussies

Please help.........

 

My medicals test results shows recevied online, but the top line says medical requirements outstanding........its like that for one week now...when I ask panel doctor, they said everything is fine its all gone week ago....but I am worried...anyone had same issue..or I should mail them and ask them why??

 

the top section updated to say application processed further...so is it ok and I can ignore the medical requirements outstanding message

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  • 2 weeks later...

HEllo Miguel

In your post, you mentioned that your daughter did not 'met' and had to retake medicals. Is it possible for you to let me know what kind of medicals that needs to be taken and the report format for the new medicals? It says full medical and do the griffin and DDST test, do we have to take those tests and it is mandatory to be included?

 

My daughter has similar condition imposed in her medicals and I am not sure if she needs to take those 2 tests? We have her school reports and psychological assessment ready..

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Guest miguelaustro
HEllo Miguel

In your post, you mentioned that your daughter did not 'met' and had to retake medicals. Is it possible for you to let me know what kind of medicals that needs to be taken and the report format for the new medicals? It says full medical and do the griffin and DDST test, do we have to take those tests and it is mandatory to be included?

 

My daughter has similar condition imposed in her medicals and I am not sure if she needs to take those 2 tests? We have her school reports and psychological assessment ready..

 

Hi abilim, in February this year I received a letter from DIAC: Look at here to see it:

 

http://www.pomsinoz.com/forum/migration-issues/103805-how-long-medicals-marked-finalised.html#post967068

 

You should send them all of required documents. Also, each Panel Doctor or specialist has his own format, don't worry about that.

I think the key is to ask specialists for to highlight or put emphasis what your daughter can do instead of difficulties and to write a prognosis (not many doctors or specialists want to do this. Nevertheless, you should insist them it is for migration purpose only).

A prognosis stating she will be independent when get adult is extremely important for DIAC.

 

Regarding griffin and DDST test, we didn't take it. We instead took the Demver test. As nobody knew about that test in my small city, we downloaded the format from the Internet and showed it to an specialist. As a result, He filled and signed it.

That test plus an optimistic report from the school and an optimistic report from her neurologist specialist (including the prognosis) were sent to DIAC. Everything was ok, and all of us got a PR VISA.

 

I hope this information be useful for you :)

good luck!

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Excellent info

 

The Health Operations Centre (HOC) assesses and processes offshore Immigration health examinations.

 

Permanent visa applicants:

All applicants for permanent visas, including the main applicant, partner and any dependants, must be assessed against the health requirement. Even if the applicant's partner and dependants are not included in the visa application, they must still be assessed against the health requirement.

 

Applicants for a permanent visa will be asked to undergo a medical examination, an x-ray if 11 years of age or older and an HIV/AIDS test if 15 years of age or older, as well as any additional tests requested by the Medical Officer of the Commonwealth (MOC).

 

From the Check the progress of an application website, typical Application Status are:

 

1) "Further medical results received"

HOC received your envelope.

[process takes 2 days after received]

 

2) "Health requirements outstaning"

HOC decides if the applicant has local clearance capability. Here should be checked if applicants belong to class A (no significant history or abnormal findings) or class B (Significant history or abnormal findings present) according to assessed by the Panel Doctor in the FORM 26 (point "24 Recommendation"). For example: If applicant is Class A and lives in gazetted countries, the process is faster than B.

 

This step involves checking of: envelope arrives sealed, applicant identity, doctor identity, all reports certified and translated to English (if required)

and correct tests done.

 

Today many "overseas medical test" for permanent VISA go to LCU (Local Clearance Unit) regardless of class A or B (I'm not sure why: Efficient, HOC collapsed?). Nevertheless, DIAC do not require a MOC assessment on all applications for permanent entry visas, and is therefore largely reliant on overseas panel doctrors and COs to ensure that health examinations and tests are conducted in line with DIAC requirements.

[delivery process takes from 2 days to 1 week after 1 - don't frustrate if status doesn't change, sometimes online status are not updated but the process continues]

 

3) "Further medical results referred"

If not tuberculosis(TB), medicals (X-ray, hepatitis, VIH/AIDS, TB/blood tests or relevant considerations) are received by LCU.

Key Functions from LCU are: Processing and local clearance of medical results sent from panel doctors, Process 'A' cases, referral of health assessment 'B' cases to HAS (compulsory for permanent VISA).

In addition, medicals will be referred from LCU to a MOC (HAS) if any criteria for 'A' not met, problems with identity, panel doctor not found,medical results not legible or high risk country.

 

[this process takes 3 weeks to 2 month after 2 depending on your health condition (or a family member) and whether new assessments are required].

(Category 2 is currently taking 3 weeks -approximately -)

From here you may go to 4 or 5, depending on a MOC opinion from HAS.

 

4) "Further medicals required"

If necessary, MOC may also ask any applicant to undergo extra medical reports: full medical history, medical reports from specialists, reports from school, others. You or your Agent will receive an e-mail from HOC (see below).

Contact to DIAC if you have not yet received notification about these requirements, after your status has changed.

New tests/medical reports should be sent to Global Health (same building of HOC in Sydney)

[same day you receive a letter asking you extra meds, the status will change to 4.]

 

4.1) "Further medical results referred"

If 4, extra medicals received by Global Health are sent to a HAS again for further review.

[2-4 days after meds are received the status will change to 4.1]

[process and final decision/advice takes 3 weeks to 2 months, depending on many factors]

(Category 2 is currently taking 3 weeks -approximately -)

 

5) "Health requirements finalised"

Finalised is a status that means each documents fulfills requirement to be analyzed by a MOC. MOC takes from 1 to 4 days for a decision.

Outcomes are entered in HATS (Health Assessment Tracking System), overseas post/case officer

is notified of this outcome. Nevertheless, MOC can ask you to undergo new tests again. You will go to 4.

 

If not extra test are required, Case Officer deciding visa applications is notified and must accept the opinion from MOCs. After that CO will update the document checklist. It seems in this exactly time you will see "met" or "not met" in the website.

[you will see this status 2-4 days after a MOC from HAS decides over your health criteria]

 

If all meds are "met" and the rest of the VISA requirements too, congratulations! DIAC will inform you VISA is granted.

Else, if "not met", you can think in a re-view by means of a lawyer, a "Health Waiver" possibility (very difficult but possible) or even to think in another country.

 

 

This is typical letter from HOC to Panel Doctors, if 4 ("Further medicals required"):

===============================================================

Dear Panel Doctor,

The bearer of this letter, Person X, DOB: /date/, F is required to provide further medical information (details given below).

Please include the following information:

A current further assessment from

"list of specialist here".

 

Please forward a further report addressing

"list of requirements here"

 

The report must be sealed by you, the Doctor, stamped and signed, then sent from your clinic to the Global Health (GH) at the following address:

Global Health

Department of Immigration and Citizenship

Level 3, 26 Lee Street

SYDNEY NSW AUSTRALIA 2000

Please include a copy of this letter when sending any further documents to the Global Health.

Please do not hesitate to contact GH with the details provided below, should you require further clarification or information.

Global Health, Level 3, 26 Lee Street Sydney NSW Australia 2000

GPO Box 9984 SYDNEY NSW 2001 Facsimile 61 2 8666 5901 Email:

Health.Operations.Centre@immi.gov.au Website: www.immi.gov.au

===============================================================

 

 

This is only a guide for understanding the process. Hope this is useful for you.

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  • 1 month later...

Guys,

They asked me to provide them TB Culture Result + Chest Specialist Report. Which I did and all of them said it was Negative. Today they change my status to:

19/10/2011 Further medical results referred

19/10/2011 Further medical results referred

 

and I've got an reply from someone called Jennifer from HOC:

Thank you for your email.

 

Please be advised Global Health has received the requested medical results. They have been forward to e Medical Officer of the Commonwealth for further assessment. The medical results will be assessed and finalised in the next few days.

 

Should you require further information, please contact us.

 

 

Kind regards

 

Jennifer

Global Health

 

My question is will it really take few days to asses and finalize or it'll be another 3 weeks or so?

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Guest Missali

Hi I am already in australia on a 457 visa, Going to apply for 857 visa, just waiting for the employer to have the nomination approved, I had my medical done on the 29th of august, the urine test showed positive for blood, i have had this problem for years, had a full investigation done in the uk and no cause was found, i had made a note of this on the medical form, and during the medical the doctor asked me to contact the doctor who did all the test in the uk and ask for a report to be sent to them, which i did, i was also asked to go and see my GP here in australia for a urine test and have some bloods done, phoned Gp to ask if test where ok, every thing ok, no infection and kidney and liver blood test ok, these result where also sent to the examining doctor, I then phoned Medibank private who do the medical here to ask how things where going and they explained that all results have been recived and that it has now gone to sydney for a senior doctor to review, and that once it has been reviewed the medical will be posted out to me in a sealed evelope.

I was also informed that if they needed any more test to be done they would write to me.

so just waiting for the medical to come back and the employer nomination number and i will be putting a compleate visa application in.

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  • 1 month later...

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