djmcbell

Egad! Someone gave us a negative review! WE MUST SUE THEM. What a mature way of handling things... :rolleyes:

If you were promised a six week delivery time (and have it in writing somewhere, and it's ACTUALLY a six week delivery time in total rather than something like "six weeks from when your container arrives in Australia") then you should get some compensation. However, I really don't think any company in their right mind would advertise a six week shipping time. Got some more information and I think we know which one we'll go with. We're still unsure about the amount of space we'll be taking so have been a bit generous and one of the companies (shan't mention which one) have said they'd refund the difference if it's less, which is nice.

Thought that'd be the case :biglaugh:

Huh - apparently one of the shipping companies is a swear-word or something. Go figure.

Hi all, newbie here. We're making the move from the UK to Oz and I've gotten some quotes from two shipping companies (******** and PSS). They all seem fair enough - we're only transporting a small amount of stuff so it'll be in a shared container. However, I'm a bit lost looking at the things that both include and exclude. Both say they include collecting, shipping and delivery (obviously). After that, I get a bit lost. This is what ******** says: What extra stuff would we HAVE to pay? I've emailed ******** and they say the only additional fees would be x-ray/examination (if the container gets stopped) and taxes/duties for items such as tobacco or alcohol (which we wouldn't be taking). Meanwhile, PSS says this: Then there's a load of exclusions at the bottom which seem to consist of (for the ones that are relevant): rent/demurrage/terminal storage charges during transit customs security fees, duties, taxes, x-ray and inspections or any other fees or taxes payable to government bodies if applicable government department quarantine fees and associated handling/transport costs including cleaning, treatment or fumigation if ordered When asked, PSS also replied with: Put bluntly, judging from the above, do both companies include the same fees, or does one include some fees which the other doesn't? I gather that most of the extra charges will be optional (in case the container is checked) but I'd just like to know what each one includes and excludes, if possible. We'll also be handling our own insurance (got a few quotes for that which I'll go through later). Thanks!