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Any HR Team worth their salt shouldn’t have a difficulty with confirming basic facts, such as the period of employment, wages paid, positions held, training undertaken and duties performed.
I don't see why the company would refuse point blank to provide you with job description, as this merely details the duties and responsibilities of the job - i.e. it shows the range and level of tasks that you would be expected to carry out.
The same goes for your training history, as qualifications gained, courses attended, and work undertaken are matters of fact – put simply it’s just a list of things you have done.
Managers are however, often wary of giving references, as these are a subjective view of work performance - usually looking at how well you did something – some organisations (and/or their managers) fear that they could be challenged if their comments have a negative affect, either for you or a future employer – there have been cases where companies have been sued when a bad employee was accepted on the basis of glowing references, which they later found out did not accurately reflect the individuals skills and experience etc.
Provided there is no history of difficulties between you and your employer you should be ok.
It will help, you could offer to jointly sign off the job description produced, thus protecting them from an possible comeback.
Suggest you give HR a ring.
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