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Hi guys,
just reading through this thread and want to say that i used golden arrow for my shipping agent and my 2 cavalier king charles arrived here last wednesday and are fit and well.
I never thought that my dogs would cope with the quarantine but they seem to be really settled and the staff that work with the animals are lovely and really do take good care of them.
Also VETS!!! where do i start, i had problems also, first thing they did was wrote 1 of the identichip numbers on the vaccination cards wrong so i had to pay twice for the export permits £40 cost for their mistake!! then my parents were looking after the boys as i have been here in melbourne since December and golden arrow gave them a step by step process to give to the vet, so they knew exactly what to do and guess what??? YES they did the wrong blood tests!! i mean these people are suppose to be intelligent to become vets arn't they??
Well golden arrow thankfully picked up on this when my mum forwarded the vaccination cards to them and they rang the vets for us and told them they had done it wrong and then phoned my mum to tell her they had spoken to the vets and that with it being the vets fault my mum should not be charged ( which she wasn't but i bet if the shippers hadn't rang them first they would have charged her!)
So all i want to say is good luck with everything, i know it seems like you are banging your head against the wall at the moment but it will all fit into place in the end like it did for us and our boys are here in quarantine and are as happy as can be. i just can't wait until 4th April when i get to bring them home with me
My fingers are crossed for you
Take care
Gail
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