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Emma,
I'd hazard a guess the DIAC case officer is simply waiting for a form 1100 from the WA Government ... and that maybe the WA Government has been waiting for the DIAC file reference from you or your agent so they could issue the form 1100 ...
In my view this is unlikely to be a major issue.
Best regards.
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Managing Director, Go Matilda, http://www.gomatilda.com
Registered Migration Agent Number 0102534 and Chartered Accountant (England & Wales, and Australia)
Offices in the UK and in Australia
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