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We have had a similar experience with Quantas and Singapore Airlines. We gave the special offer code we were given by a forex company over to Quantas to get their 'special rate' and were quoted £2,200 for a family of four with 40kgs each. I then rang trailfinders getting £1,700 with SA with 40kgs each. The SA plane is just 10 minutes behind the Quantas one both at all stage of the journey: leaving Heathrow, landing and taking off at Singapore, and landing at Brisbane.
Also haven't SA been voted best airline for 2007 and lots of years beforehand?
Jonathan
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