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Hi Davyboy21 and welcome to POI, we used Migration Expert.com they were really helpful and friendly, any questions we had I just emailed them and asked, they do have an office in London which was really useful when I wanted to speak to someone instead. There are alot of people on POI who havn't used an agent and saved themselves loads of money! Any questions you have ask away there's usually someone who knows the answer.
Good luck and hope your soon in Oz with your family.
Lisa
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